Regional Field Service Lead - Floater

Solventum; St. Louis (MO); On-site; USD 57,000 - 78,000; Full time

Job summary

Solventum is seeking a Field Service Regional Floater to lead a service location, manage inventory, and deliver frontline customer support. The role involves training staff, coordinating field tasks, and ensuring timely delivery and service of cutting-edge medical devices.

You will work in a dynamic team, travel to customer sites, and maintain safety and regulatory compliance while driving operational excellence across the region.

Qualifications

• High School Diploma/GED or higher.
• Minimum 5 years of work experience in a customer facing or service-related field.
• Current, valid Driver's License.

Responsibilities

• Serve as service center designee in absence of center management.
• Oversee local business operations including metrics and outside labor.
• Provide training to service center staff on protocols and processes.
• Support customers with customer-centric solutions and product training.
• Coordinate and execute tasks to meet customer service timelines.
• Ensure accurate order management and documentation.

Skills

Customer service

Driver's license

MS Office/iOS

Education

High School Diploma/GED

Tools

Microsoft Office

iOS apps

Job description

Solventum is seeking a Field Service Regional Floater to lead a service location, manage inventory, and deliver frontline customer support. The role involves training staff, coordinating field tasks, and ensuring timely delivery and service of cutting-edge medical devices.

You will work in a dynamic team, travel to customer sites, and maintain safety and regulatory compliance while driving operational excellence across the region.