Regional Field Operations Leader

Waterstone Human Capital; Nevada (IA); On-site; USD 150,000 - 230,000; Full time

Benefits offered by this job

Bonus 30%

Uncapped commissions

Job summary

Waterstone Human Capital seeks a Regional Director of Operations to lead three states’ security and facility services operations. This hands-on role oversees a large distributed workforce, drives profitability, and maintains executive-level client partnerships across markets.

Ideal candidates bring 8–12+ years of regional leadership, proven multi-location success, and a strong track record of developing leaders while delivering results in labor-intensive service environments.

Qualifications

• 8–12+ years of progressive operational leadership experience.
• Significant multi-location or multi-market leadership experience.
• Direct ownership of a substantial P&L.
• Experience leading a large, distributed, labor-intensive service workforce.
• Executive-level client relationship and communication skills.
• Bachelor’s degree in business, management, or related field.
• Residence in Arizona, Nevada, or Colorado.
• Security-services experience is preferred but highly comparable outsourced-services experience will be considered.

Responsibilities

• Lead regional Directors, Branch Managers, and operational teams across three states.
• Maintain full regional P&L accountability, including revenue, labor costs, margins, and forecasting.
• Ensure consistent staffing, scheduling, service quality, and contract execution.
• Build executive relationships with key clients and protect client retention.
• Identify and correct operational or financial performance issues.
• Recruit, coach, and retain high-performing branch and regional leaders.
• Partner with Business Development on pricing, proposals, presentations, and new opportunities.
• Generate organic growth within existing client relationships.
• Support regional acquisitions and post-acquisition integration when needed.
• Translate company strategy into measurable regional execution.

Skills

Operational leadership

P&L ownership

Labor management

Executive client relationships

Multi-location leadership

Staffing & scheduling

Strategic execution

Education

Bachelor’s degree in business or related field

Job description

Waterstone Human Capital seeks a Regional Director of Operations to lead three states’ security and facility services operations. This hands-on role oversees a large distributed workforce, drives profitability, and maintains executive-level client partnerships across markets.

Ideal candidates bring 8–12+ years of regional leadership, proven multi-location success, and a strong track record of developing leaders while delivering results in labor-intensive service environments.