Regional Eye Care Operations Leader

Eye Health America LLC; Murray Hill (GA); On-site; USD 120,000 - 160,000; Full time

Job summary

Eye Health America is seeking a Regional Director of Operations to lead and support a network of ophthalmic, optometric, and surgery center locations within a defined market service area. The role focuses on strategic growth, financial performance, and a positive workplace culture aligned with EHA’s mission.

The position requires 5+ years of healthcare administration experience, a Bachelor’s degree, and ability to travel between offices as needed.

Qualifications

• Bachelor's degree in relevant field or equivalent
• Minimum of 5 years of healthcare administration experience
• Ability to travel between office locations as needed
• Retina experience preferred

Responsibilities

• Develop and execute strategic growth strategies within the defined market service area (MSA).
• Evaluate and manage performance metrics and KPIs to drive continuous improvement.
• Conduct thorough P&L analysis, management, and initiatives for improvement.
• Supervise Regional Business Manager, Regional Clinic Manager, and Regional Patient Education Manager.
• Cultivate strong relationships with providers to enhance collaboration and service delivery.
• Streamline patient communication strategies to improve engagement and satisfaction.
• Optimize provider schedules and templates to enhance operational efficiency.
• Collaborate effectively with internal EHA support functions and departments.
• Manage internal provider relationships to ensure alignment with organizational objectives.
• Support the deployment of organizational technology initiatives.
• Effectively communicate with and support internal departments to promote synergy.
• Foster a positive work environment and culture conducive to employee well-being and success.
• Analyze department-level monthly scorecards to drive performance improvements.
• Support HR’s provider recruitment activities to address staffing needs.
• Implement initiatives to decrease staff turnover and increase employee engagement.

Skills

Healthcare administration

Leadership

Strategic planning

Communication

Education

Bachelor's degree

Job description

Eye Health America is seeking a Regional Director of Operations to lead and support a network of ophthalmic, optometric, and surgery center locations within a defined market service area. The role focuses on strategic growth, financial performance, and a positive workplace culture aligned with EHA’s mission.

The position requires 5+ years of healthcare administration experience, a Bachelor’s degree, and ability to travel between offices as needed.