Regional Driver Operations Leader

Airspace; Wilmington (DE); On-site; USD 68,000 - 83,000; Full time

Job summary

Airspace is seeking a Regional Manager to lead a network of Dedicated Drivers, including W-2 and 1099 staff, and to support drivers while meeting customer needs. The role emphasizes hands-on leadership, driver development, and strong partnerships with customer stakeholders.

You will train, coach, and evaluate drivers, manage performance improvement plans, and travel up to 50% to regional locations to strengthen relationships and ensure service quality.

Qualifications

• 3+ years of experience in transportation or logistics operations.
• Proven experience in driver or workforce training, coaching, and performance management.
• Demonstrated ability to build and sustain strong relationships with both frontline workers and customers.
• Willingness and ability to travel up to 50% of the time, including regional driving, domestic flights, and overnight stays at customer site locations.
• Comfort operating in a field-based environment, with the ability to manage responsibilities effectively while traveling.
• Strong communication skills (verbal and written).
• Positive attitude with an ability to connect with drivers and customers alike.
• Detail-oriented and skilled in active listening.
• Ability to partner with cross-functional teams to drive positive outcomes.
• Action-oriented and comfortable in a fast-paced environment.
• Experience working in environments with rigorous process adherence.

Responsibilities

• Lead onboarding and ongoing training programs to ensure drivers have the knowledge, tools and skills to perform at a high level.
• Provide coaching and direct feedback to drivers to foster continuous improvement and accountability.
• Develop and implement performance improvement plans, with quarterly retraining and reviews.
• Monitor driver performance metrics and identify trends, risks, and opportunities for development.
• Build and maintain a healthy driver base across geos and customers.

Skills

Driver training

Coaching

Performance management

Relationship building

Travel coordination

Clear communication

Problem solving

Time management

Cross-functional collaboration

Tools

CRM systems

Job description

Airspace is seeking a Regional Manager to lead a network of Dedicated Drivers, including W-2 and 1099 staff, and to support drivers while meeting customer needs. The role emphasizes hands-on leadership, driver development, and strong partnerships with customer stakeholders.

You will train, coach, and evaluate drivers, manage performance improvement plans, and travel up to 50% to regional locations to strengthen relationships and ensure service quality.