Regional District Manager, Hospitality Staffing

Xclusive-Services; Aurora (CO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Healthcare benefits

Paid sick leave

Paid holidays

Paid personal time off

Job summary

Xclusive Services seeks a District Manager to drive revenue, lead hospitality staffing across multiple properties, and mentor a team of Area Managers within a designated region. You will partner with HR, IT, Safety, Finance, and Compliance to ensure exceptional service and robust operations.

The role emphasizes 60% district operations, 20% recruiting and team development, and 20% cultural leadership, with travel and hands-on onsite leadership across properties.

Qualifications

• 3+ years of experience in related field
• 1+ years of supervisory experience
• Must be willing and able to travel extensively (50%+ of the time)
• Must be available to work outside of business hours
• Previous experience in hotel/hospitality on-site management (customer service, staffing, or service preferred)
• Must have superior relationship building skills
• Ability to meet firm deadlines and communicate effectively
• Adaptable to learn new software platforms and systems
• Applicants must be legally eligible to work in the United States and must not require current or future visa sponsorship
• High School diploma required
• Fluency in English required, bilingual in Spanish is a plus
• Hold a valid drivers’ license and have reliable transportation to commute to job site(s)/location(s)
• Excellent listening, written, verbal, organizational, and interpersonal skills with the ability to work collaboratively with cross-functional teams, and customers

Responsibilities

• Provide excellent customer service and customer relationships through timely follow-up and communication
• Aligned with the growth strategy for their District, taking an active role in sales execution and partnerships with all levels of customer leadership
• Prioritize revenue expansion opportunities, new and existing, in partnership with Director of Sales counterpart while adhering to internal sales policies and procedures
• Full ownership of P&L throughout the District
• Active participation in annual budgeting discussions
• Manage and oversee District recruitment plan for all territories
• Manage and minimize Safety and Support exposure within the District by meeting/exceeding safety standards and KPIs
• Own satisfactory NPS and customer engagement survey participation
• Accurate monthly/quarterly forecasting- have a true pulse on business health throughout the District
• Play a key role in accurately pricing new and existing customer sales opportunities
• Own current customer retention efforts, including QBR, contract renewals, escalations, and negotiations
• Service multiple customers concurrently, meeting deadlines, and keeping organized records of interactions, requests, and opportunities
• Develop and maintain positive business relationships with existing customers; investigates expanded business opportunities; works closely with service teams to meet customer needs
• Play a key role in accurately pricing new & existing customer sales opportunities
• Maintain a target list of 200 room or below hotel properties to be calling on and selling our services to partner with Area Managers to drive qualified applicants to the Company
• Mentor, train, and manage all Area Managers
• Maintain and circulate accurate contact information for all assigned properties to headquarters, sales, and service District leaders
• Responsible for acquiring and sharing competitive information
• Manage timely delivery of payroll and expense reimbursements (weekly)
• Work with the marketing team to develop sales campaigns for existing and new accounts

Skills

Experience in related field

Supervisory experience

MS Office 365

Travel willingness

Bilingual Spanish a plus

Education

High School Diploma

Tools

MS Office 365

WhatsApp

Travel expense software

Job description

Xclusive Services seeks a District Manager to drive revenue, lead hospitality staffing across multiple properties, and mentor a team of Area Managers within a designated region. You will partner with HR, IT, Safety, Finance, and Compliance to ensure exceptional service and robust operations.

The role emphasizes 60% district operations, 20% recruiting and team development, and 20% cultural leadership, with travel and hands-on onsite leadership across properties.