Regional Dispatch Manager - Lead, Optimize Routes & Teams

Owl Services LLC; Clarkston (MI); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Paid holidays

Flexible time off

401(k) match

Health, dental, and vision insurance

HSA and FSA

Disability & occupational accident保险

Company-Paid Life Insurance

Employee Assistance Program (EAP)

World-class paid training program

Job summary

OWL Services LLC is seeking a Regional Dispatch Manager to oversee daily dispatch operations, optimize routes, and lead field communication. This role demands strong leadership, problem-solving, and the ability to thrive in a fast-paced environment. This is a long-term position with growth within a growing company.

The role emphasizes supervising the dispatch team, improving service delivery, and ensuring effective resource allocation across vehicles, equipment, and personnel.

Qualifications

• Highschool diploma or equivalent.
• Associate or Bachelor's degree is a plus.
• Proven experience as a Dispatching Supervisor or in a similar leadership role.
• Strong knowledge of dispatching operations, route optimization, and logistics.
• Excellent leadership and decision making.
• Proficiency in dispatching software.

Responsibilities

• Supervise and mentor the dispatching team, providing guidance, support, and performance feedback.
• Monitor and manage daily dispatching activities to ensure timely responses and service delivery.
• Ensure proper allocation of resources, including vehicles, equipment, and personnel, to meet operational needs.
• Oversee the use and maintenance of dispatching software and systems to track and manage service requests.
• Provide ongoing training and development opportunities for the dispatching team to enhance skills and performance.

Skills

Leadership

Dispatching

Route optimization

Team mentoring

Problem solving

Communication

Education

Highschool diploma or equivalent

Associate or Bachelor's degree preferred

Tools

Dispatching software

Job description

OWL Services LLC is seeking a Regional Dispatch Manager to oversee daily dispatch operations, optimize routes, and lead field communication. This role demands strong leadership, problem-solving, and the ability to thrive in a fast-paced environment. This is a long-term position with growth within a growing company.

The role emphasizes supervising the dispatch team, improving service delivery, and ensuring effective resource allocation across vehicles, equipment, and personnel.