Regional Director Operations -Common Oaks Lodging

Sares; Raleigh (NC); On-site; USD 96,000 - 108,000; Full time

Benefits offered by this job

Medical/Dental/Vision

Life Insurance

ST/LT Disability

401K

Tuition Assistance

Discounted Hotel Rates

Training & Development

Discretionary Bonus

Career Advancement

Job summary

The Regional Director of Operations at Concord Hospitality Enterprises oversees the operations of multiple hotels within the designated region. You will manage projects, uphold service standards, and lead long-range planning while coaching the team.

This role requires integrity, transparency, and a commitment to brand standards, employee development, and superior guest experiences across all properties. A discretionary annual bonus and comprehensive benefits are offered as part of a full-time

Qualifications

• Experience leading operations for multiple hotels.
• Strong financial analysis and reporting skills.
• Proven track record of developing and coaching leaders.

Responsibilities

• Assume training and development responsibilities for new Resident General Managers.
• Conduct performance reviews and improvement plans for direct reports.
• Analyze financial information, guest satisfaction, and associate satisfaction for trends.
• Perform asset evaluations to protect owner’s assets.
• Ensure long-range plans are in place at all hotels under directive.
• Investigate problems in hotel operations.
• Prepare reports for management decisions and evaluations.
• Uphold brand standards.

Skills

Leadership

Team building

Financial analysis

Strategic planning

Training & development

Job description

The Regional Director of Operations is responsible for the overall operations of multiple hotels in a designated region. In this role you will manage projects as directed by the VP of Operations, maintain operational and service standards, handle long-range planning, troubleshooting and team coaching/mentoring. Common Oaks Lodging is a division within Concord Hospitality Enterprises.

As a Concord Leader You Will Be Responsible To

• Inspire greatness in your team.
• Encourage and support team members to reach their full potential.
• Create a work environment that is a Great Place to Work for all.
• Lead with integrity, transparency, respect and professionalism.
• Care for your team and their families.

Responsibilities

• Assume the responsibilities of the training and development of new Resident General Managers.
• Conduct performance reviews, plans and actions for direct reports.
• Analyze financial information, guest satisfaction and associate satisfaction for trends, assist management team in implementing corrective plans and actions.
• Perform regular asset evaluations to ensure daily operations protect owner’s assets.
• Make sure long-range plans are in place at all hotels under directive.
• Investigate problems that arise in hotel operations.
• Prepare reports used to make management decisions, perform critical evaluations.
• Focus on upholding brand standards.

Benefits

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development, "Discretionary annual bonus" and career advancement opportunities.

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our "Associate First" culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --

We are Concord!

We support diversity and inclusion through our mission to be a "Great Place to Work for All".

Pay range: $96,081 - $108,000