Regional Director Operations -Common Oaks Lodging

Concord Hospitality Enterprises; Raleigh (NC); On-site; USD 96,000 - 108,000; Full time

Benefits offered by this job

Health insurance

401K

Discounted room rates

Training & development

Bonus opportunities

Job summary

Concord Hospitality Enterprises is seeking a Regional Director of Operations to oversee multiple hotels within a designated region, reporting to the VP of Operations. You will drive operational excellence, manage strategic initiatives, and mentor hotel leadership to sustain high service standards.

As a Concord Leader you will inspire greatness, foster a Great Place to Work culture, uphold brand integrity, and work with ownership to protect assets and enhance guest and associate satisfaction

Qualifications

• Leadership and people development experience.
• Strong financial and operational acumen.
• Brand governance and guest experience focus.

Responsibilities

• Oversee operations of multiple hotels in a designated region.
• Lead long-range planning, performance reviews, and corrective actions.
• Monitor financials, guest satisfaction, and associate engagement trends.
• Protect owner assets and ensure adherence to brand standards.

Job description

Description

The Regional Director of Operations is responsible for the overall operations of multiple hotels in a designated region. In this role you will manage projects as directed by the VP of Operations, maintain operational and service standards, handle long-range planning, troubleshooting and team coaching/mentoring. Common Oaks Lodging is a division within Concord Hospitality Enterprises.

As a Concord Leader you will be responsible to:

• Inspire greatness in your team.
• Encourage and support team members to reach their full potential.
• Create a work environment that is a Great Place to Work for all.
• Lead with integrity, transparency, respect and professionalism.
• Care for your team and their families.

Responsibilities:

• Assume the responsibilities of the training and development of new Resident General Managers.
• Conduct performance reviews, plans and actions for direct reports.
• Analyze financial information, guest satisfaction and associate satisfaction for trends, assist management team in implementing corrective plans and actions.
• Perform regular asset evaluations to ensure daily operations protect owner’s assets.
• Make sure long-range plans are in place at all hotels under directive.
• Investigate problems that arise in hotel operations.
• Prepare reports used to make management decisions, perform critical evaluations.
• Focus on upholding brand standards.

Benefits:

We offer competitive wages. Full-time associates are eligible to participate in a comprehensive benefit package, which includes medical/dental/vision plans, life insurance, ST/LT disability options, 401K options, tuition assistance, discounted room rates at Concord managed hotels, plus training & development, “Discretionary annual bonus” and career advancement opportunities.

Why Concord?

Concord Hospitality invests in its associates by providing training and development at all levels, from interns to executive leaders. Our “Associate First” culture supports and inspires personal development both within the workplace and beyond. Our associates are what our company is built on, and we are proud to recognize them for their hard work, dedication, and commitment to excellence. We value work life balance, diversity, and our commitment to provide the best customer service and quality accommodations in every market we exist. Concord is built on 5 cornerstones: Quality, Integrity, Community, Profitability and FUN! Our associates say it best with our national company cheer heard throughout North America --We are Concord!

“We support diversity and inclusion through our mission to be a “Great Place to Work for All.”

Pay range: $96,081 - $108,000

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review Know Your Rights notice from the Department of Labor.

Source: Concord Hospitality