Regional Director of Operations

Vanterra Foundation Solutions; United States; On-site; USD 180,000 - 220,000; Full time

Job summary

A leading foundation repair company in the United States is seeking a Regional Operations Director to manage the operational performance of multiple branches. The ideal candidate will have strong leadership skills, 5+ years of multi-site management experience, and a Bachelor's degree in a related field. Responsibilities include mentoring branch managers, ensuring KPIs are met, and driving continuous improvement initiatives. This role offers an average annual earning potential of $200,000+, including base salary, bonus, and commission.

Qualifications

• 5+ years of multi-site management experience preferred.
• Proven experience in budget management and staff development.
• Willingness to travel within the assigned region regularly.

Responsibilities

• Lead, mentor, coach, and develop branch managers.
• Ensure each branch meets KPIs including revenue targets.
• Conduct regular site visits to monitor operations.
• Oversee implementation of training programs.

Skills

Leadership skills

Communication skills

Problem-solving skills

Knowledge of safety regulations

Education

Bachelor’s degree in Business, Management, or related field

Job description

At Vanterra Foundation Solutions, we believe the future of our industry belongs to those who put people first and empower them with AI-driven systems and real-time insights. As the second-largest and fastest-growing foundation repair and waterproofing company in the United States, we’re reimagining what a home services company can be—faster, smarter, and built for the future.

Grounded in partnership, teamwork, and pride in craftsmanship, we help homeowners protect and improve their homes through expert foundation repair, waterproofing, and crawl space solutions.

Join a team that’s powered by people, fueled by teamwork, and accelerated by innovation.

Job Summary:

The Regional Operations Director (Director) is responsible for the overall operational performance and strategic management of multiple branches. The Director will oversee daily branch operations, ensure adherence to company standards, drive operational efficiencies, and manage branch performance to achieve profitability, growth, and customer satisfaction goals. This leader will lead, coach, and mentor branch managers, support staff development, and maintain consistent communication with company leadership.

• Lead, mentor, coach, and develop branch managers, fostering an environment of accountability, collaboration, and continuous improvement.
• Ensure each branch meets KPIs, including revenue targets, P&L adherence, operational efficiency, safety, and customer satisfaction metrics.
• Work with branch managers to identify cost‑saving opportunities, improve profitability, and control expenses without compromising quality.
• Set and review performance goals for branch managers and branch staff, providing regular feedback, guidance, and support.
• Conduct regular site visits to monitor operations, troubleshoot issues, and support continuous improvement initiatives.
• Oversee the implementation of training programs to improve skill sets and operational knowledge across all branches.
• Ensure branches adhere to company quality and service standards to deliver exceptional customer satisfaction.
• Monitor and address customer feedback, working with branch managers to resolve issues promptly and professionally.
• Enforce safety standards and ensure each branch is compliant with relevant health, safety, and environmental regulations.
• Conduct regular safety audits and work with branch managers to implement corrective actions as needed.
• Collaborate with senior leadership to establish long-term goals for regional growth and development.
• Identify and implement new strategies to drive market expansion and operational scalability.
• Participate in Vanterra’s merger and acquisition strategy.
• Provide onboarding support for new company acquisitions.
• Lead and assist with training other branch locations.
• Manage training and operational efficiency teams.

Qualifications:

• Bachelor’s degree in Business, Management, Operations Management, or a related field (preferred).
• 5+ years of multi‑site management experience, preferably in the construction, foundation repair, or home services industries.
• Proven experience in budget management, performance improvement, and staff development.
• Strong knowledge of safety regulations and operational compliance standards, including warehouse and fleet management.
• Excellent communication, leadership, and problem‑solving skills.
• Willingness to travel within the assigned region regularly.

Physical Demands:

While performing the responsibilities of the job, the employee is required to talk and listen. Vision abilities required by the job are close vision. The employee is often required to sit and use their hands and fingers to handle, feel, and operate office equipment such as a computer, copier, and office supplies. In addition, the employee is occasionally required to stand, walk, reach with their arms and hands, and to stoop, kneel, or crouch.

Note:

This document describes the minimum essential duties, responsibilities, skills, abilities, effort, and working conditions of the position. It in no way implies that these are the only functions to be performed by the incumbent. Workers are required to follow any other job‑related instructions and perform any job‑related functions requested by a supervisor or manager. Successful performance requires that the incumbent possess and utilize the abilities and skills described. All functions are subject to reasonable modification to accommodate individuals with disabilities. Some functions may exclude individuals who pose a direct threat or significant risk to the health and safety of themselves or others.

Compensation & Earnings Potential:

This role offers an average annual earning potential of $200,000+, which includes base salary, bonus, and commission.