Regional Director of Operations

Leeann Chin, Inc.; Minneapolis (MN); On-site; USD 85,000 - 100,000; Full time

Benefits offered by this job

Competitive Pay

Quarterly Bonuses

Car & Phone Stipends

Comprehensive Benefits Package

Paid Time Off (PTO)

Legacy Culture

Job summary

A prominent restaurant chain based in Minnesota is seeking a Regional Director of Operations to lead their teams and drive profitability. This role requires proven multi-unit leadership, strategic financial acumen, and a passion for mentoring. You will oversee operations, ensure quality standards, and protect brand integrity. With competitive pay and industry-leading bonuses, this position offers a unique opportunity to make a significant impact within a community-focused brand.

Qualifications

• Extensive experience as an RDO or Area Manager in relevant concepts.
• Proven track record of meeting or exceeding sales targets.
• Ability to mentor and build high-performing teams.

Responsibilities

• Drive sales and profitability through financial planning.
• Lead and coach Managers to ensure stability.
• Enforce quality standards for guest satisfaction.
• Oversee P&L performance and compliance.
• Monitor preventative maintenance and audits.

Skills

Multi-Unit Leadership

Financial Acumen

Mentoring

Operational Expertise

Community Engagement

Job description

This range is provided by Leeann Chin, Inc.. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$85,000.00/yr - $100,000.00/yr

Lead the Legacy: Regional Director of Operations at Leeann Chin – Minnesota's Award-Winning Favorite!

Ready to ignite your passion for hospitality and lead a region of winning teams? Leeann Chin, a Minnesota-founded legacy brand and the Twin Cities’ champion of “Best Chinese Food” and “Best Takeout,” is searching for an energetic, strategic, and driven Regional Director of Operations (RDO) to join our exciting growth story!

Celebrating 45 years of success and stability, we’re primed for an exciting new chapter of expansion, creating incredible opportunities for upward trajectory. We’re not just serving delicious food; we’re building a culture of loyalty and the next generation of fans across the region. If you thrive in a high-stakes, fast-paced environment and have a talent for developing leaders, this is your chance to shine!

Why Leeann Chin?

We’re a Minnesota-grown success story, deeply rooted in our communities and recognized with countless local and national awards. But our biggest accomplishment is our team. As an RDO, we invest in you and provide the support you need to maximize your region's potential. We’re looking for a visionary leader who can mentor all levels of store leadership, drive multi-unit profitability, and uphold the gold standard of the Leeann Chin brand.

What We Offer:

• Competitive Pay – We value your leadership and expertise!
• Industry-Leading Quarterly Bonuses – Your region's success is rewarded with consistent performance-based incentives.
• Car & Phone Stipends – We provide the resources you need to stay connected and mobile across your market.
• Benefits Package – Comprehensive Medical, Dental, Vision, and a 401K match program.
• Paid Time Off (PTO) – We believe in fueling your success through a healthy work-life balance.
• Legacy Culture – Lead a brand with 45 years of stability and a community-first heart.

What You'll Do:

As a Regional Director of Operations, you are the architect of excellence across your market ensuring every store maximizes sales and promotes our iconic brand.

• Drive Sales & Profitability: Develop short and long-term financial plans to build market share. Partner with GMs to execute local store marketing, co-promotions, and community events that drive guest counts.
• Lead & Mentor: Be a coach to your Managers. You’ll be accountable for management training, retention, and stability, ensuring every unit has a pipeline of future leaders.
• Master the Standards: Teach and enforce the highest standards of Quality, Service, and Cleanliness (QSC). You’ll ensure guest satisfaction and maintain ratings through regular audits and coaching.
• Manage Operations: Provide complete oversight of P&L performance, labor controls, and food costs. You’ll resolve unfavorable trends and ensure compliance with company policies and safety regulations.
• Protect the Asset: Monitor preventative maintenance, conduct cash/keystroke audits, and ensure all units represent the brand with pride.

What You'll Bring:

• Proven Multi-Unit Leadership: Extensive experience as an RDO or Area Manager in fast-casual, full-service, or QSR concepts.
• Strategic Financial Acumen: A track record of meeting or exceeding sales targets and managing P&Ls.
• Passion for People: A contagious drive to mentor and build high-performing, stable management teams.
• Operational Expertise: A “hands‑on” approach to quality control, with the ability to identify problems and develop swift, alternative solutions.
• Community Focus: An outgoing personality with the ability to build authentic, meaningful relationships with the community and key vendors.
• Commitment to Excellence: A deep understanding of food safety, labor laws (EEO/OSHA), and guest service standards.