Regional Director of Operations

Confidential Jobs; Fort Worth, Arlington (TX, TX); On-site; USD 175,000 - 210,000; Full time

Benefits offered by this job

Medical insurance

Vision insurance

Disability insurance

Job summary

A leading company in the property restoration industry is seeking a Regional Director of Operations to oversee a multi-location business with significant annual revenue. The role requires strong leadership and operational expertise, focusing on driving growth and ensuring service excellence across various markets. Candidates should have extensive experience managing P&L in a multi-location service environment and proficiency with restoration management tools. The role offers a competitive salary in alignment with industry standards.

Qualifications

• 10+ years of leadership experience in the related field.
• Proven success owning P&L in a multi-location service business.
• Experience with restoration tools/software preferred.

Responsibilities

• Lead day-to-day operations across multiple branches.
• Implement scalable systems to ensure consistency in service delivery.
• Align field operations with sales to maximize profitability.

Skills

Leadership experience

P&L management

Process improvement

Customer retention

Education

Bachelor's degree

MBA or equivalent operational training

Tools

Xactimate

DASH

Job description

A private equity-backed platform in the property restoration and reconstruction industry is seeking a strategic, hands-on Regional Director of Operations to lead a multi-location business with $50M+ in annual revenue. This executive will be responsible for driving operational excellence, overseeing P&L, and scaling a field services business across multiple markets.

About the Role

This role involves leading a multi-location business, ensuring operational excellence, and driving growth in the property restoration and reconstruction industry.

Responsibilities

• Lead day-to-day operations across multiple branches, ensuring performance, efficiency, and safety standards are met.
• Implement scalable systems, metrics, and playbooks to ensure consistency in service delivery and growth execution.
• Align field operations, sales, and support functions to maximize profitability and customer satisfaction.
• Full P&L responsibility, including budgeting, forecasting, job costing, and margin management.
• Monitor KPIs across branches and identify opportunities for improvement.
• Collaborate with finance and executive leadership to drive EBITDA growth.
• Lead, mentor, and hold accountable a team of branch managers, project managers, sales leads, and field technicians.
• Establish performance-based culture with a focus on continuous improvement, accountability, and safety.
• Participate in recruiting and succession planning for critical roles across the organization.
• Partner with the CEO and PE sponsors on strategic initiatives including organic growth, geographic expansion, and M&A integration.
• Identify and capitalize on opportunities in commercial, residential, and multifamily restoration markets.
• Represent the business with key clients, insurance partners, and vendors.

Qualifications

• 10+ years of leadership experience in restoration, construction, environmental services, or a related field.
• Proven success owning P&L in a $30M+ multi-location service business.
• Strong track record of scaling teams and driving process improvement.
• Deep operational expertise with sales alignment and customer retention mindset.
• Comfortable working in a fast-paced, PE-backed environment with clear KPIs and growth targets.
• Experience with restoration tools/software (e.g. Xactimate, DASH) a plus.
• Bachelor’s degree required; MBA or equivalent operational training preferred.

Seniority level

• Seniority level

  Executive

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales, Strategy/Planning, and Project Management

• Industries

  Construction

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Inferred from the description for this job

Medical insurance

Vision insurance

Disability insurance

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