Regional Director of Operations

Lynx EMS; Denver (CO); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

HSA & FSA

PTO & Sick Leave

Flexible daytime schedule

Job summary

Lynx EMS is seeking a Regional Manager of Operations to lead the Denver, CO region and oversee multiple Operations Managers. The role focuses on staffing, policy adherence, and KPI-driven performance across divisions within the region.

Responsibilities include P&L management, daily operational oversight, clinical interface with health system stakeholders, and supervision of EMS providers. A strong candidate will have EMS leadership experience and a related bachelor’s degree or higher.

Qualifications

• Minimum 3 years of management experience in a related service industry.
• Progressive experience supervising an EMS workforce of commensurate size.
• Bachelor's degree or equivalent related industry experience.
• Minimum 5 years of experience as a licensed Paramedic provider.

Responsibilities

• Lead and develop Operation Managers; assist in establishing key performance indicators for each assigned division.
• Ensure the execution of quality operations through daily communication, oversight, and evaluation with Operation Managers.
• Manage the P&L for assigned region and ensure adherence to policies and processes.
• Interface daily with health system stakeholders and perform direct ALS and BLS patient care activities when needed.
• Meet with Medical Director to ensure medical protocols are being adhered to.
• Establish divisional quarterly employee EMS training.
• Serve as chairman of the safety committee within assigned region.
• Review current policies and procedures and suggest adjustments as needed.
• Other duties as assigned by the Regional Director of Operations.

Skills

Management experience

EMS supervision

Education

Bachelor's degree or equivalent

Licensed Paramedic

Job description

Lynx EMS is currently recruiting for a Regional Manager of Operations to lead our Denver, CO region.

Temporary Address: 4770 Larimer Parkway Johnstown, CO 80534

Denver Location will be added.

PURPOSE/BELIEF STATEMENT

The Regional Manager of Operations will oversee, lead, manage, and direct key performance indicators with assigned Operations Managers within their region. The Regional Manager of Operationsis responsible for all divisions within their region, including oversight involving employee staffing, issues, or related incidents. The Regional Manager of Operations will report to their assigned Regional Director of Operations.

JOB RESPONSIBILITIES

• Lead and develop Operation Managers; assist in establishing key performance indicators for each assigned division.
• Ensure the execution of quality operations through daily communication, oversight, and evaluation with Operation Managers.
• Manage the P&L for assigned region and ensure adherence to policies and processes.
• Interface daily with health system stakeholders and perform direct ALS and BLS patient care activities when needed.
• Meet with Medical Director to ensure medical protocols are being adhered to.
• Establish divisional quarterly employee EMS training.
• Serve as chairman of the safety committee within assigned region.
• Review current policies and procedures and suggest adjustments as needed.
• Other duties as assigned by the Regional Director of Operations.

JOB QUALIFICATIONS

• Minimum 3 years of management experience in a related service industry.
• Progressive experience supervising an EMS workforce of commensurate size.
• Bachelor's degree or equivalent related industry experience.
• Minimum 5 years of experience as a licensed Paramedic provider.

BENEFITS

Comprehensive health insurance package offered, including medical, dental, vision, LTD, STD, Life Insurance. Employees are eligible to participate in 401(k) + matching program, HSA & FSA + matching program. Role PTO & Sick Leave, Flexible daytime schedule.