Regional Director of Operations

Lynx EMS; Indianapolis (IN); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Comprehensive health insurance

401(k) matching program

Flexible daytime schedule

PTO & Sick Leave

Job summary

A leading EMS provider is looking for a Regional Manager of Operations to oversee their Indianapolis region. The role includes managing Operations Managers, ensuring quality operations, and interfacing with health system stakeholders. Candidates should have a minimum of 3 years of management experience in a service industry, a Bachelor's degree or equivalent experience, and at least 5 years as a licensed Paramedic provider. Benefits include health insurance, 401(k) matching, and flexible schedules.

Qualifications

• Minimum 3 years of management experience in a related service industry.
• Progressive experience supervising an EMS workforce of commensurate size.
• Minimum 5 years of experience as a licensed Paramedic provider.

Responsibilities

• Lead and develop Operation Managers and establish key performance indicators.
• Manage the P&L for the region and ensure adherence to policies.
• Interface with health system stakeholders for patient care activities.

Skills

Management experience

Supervising EMS workforce

Communication skills

Leadership

Education

Bachelor's degree or equivalent experience

Job description

Lynx EMS is currently recruiting for a Regional Manager of Operations to lead our Indianapolis region.

Purpose/Belief Statement

The Regional Manager of Operations will oversee, lead, manage, and direct key performance indicators with assigned Operations Managers within their region. The Regional Manager of Operations is responsible for all divisions within their region, including oversight involving employee staffing, issues, or related incidents. The Regional Manager of Operations will report to their assigned Regional Director of Operations.

Job Responsibilities

• Lead and develop Operation Managers; assist in establishing key performance indicators for each assigned division.
• Ensure the execution of quality operations through daily communication, oversight, and evaluation with Operation Managers.
• Manage the P&L for assigned region and ensure adherence to policies and processes.
• Interface daily with health system stakeholders and perform direct ALS and BLS patient care activities when needed.
• Meet with Medical Director to ensure medical protocols are being adhered to.
• Establish divisional quarterly employee EMS training.
• Serve as chairman of the safety committee within assigned region.
• Review current policies and procedures and suggest adjustments as needed.
• Other duties as assigned by the Regional Director of Operations.

Job Qualifications

• Minimum 3 years of management experience in a related service industry.
• Progressive experience supervising an EMS workforce of commensurate size.
• Bachelor's degree or equivalent related industry experience.
• Minimum 5 years of experience as a licensed Paramedic provider.

Benefits

Comprehensive health insurance package offered, including medical, dental, vision, LTD, STD, Life Insurance. Employees are eligible to participate in 401(k) + matching program, HSA & FSA + matching program. Role PTO & Sick Leave, Flexible daytime schedule.

Seniority level

Director

Employment type

Full-time

Job function

Management, Quality Assurance, and Customer Service

Industries

Medical Practices, Public Safety, and Ground Passenger Transportation