Regional Director of Operations

Gecko Hospitality; Charlotte (NC); On-site; USD 100,000 - 120,000; Full time

Job summary

An ambitious hospitality brand is seeking a Regional Director of Operations to lead growth and expansion. This pivotal role requires a dynamic leader with extensive experience in general management and strategy within the hospitality sector. You will oversee operational standards, develop sales strategies, and ensure a seamless experience for guests across multiple locations. With a focus on fostering a diverse and inclusive workplace, you will collaborate with various departments to align resources and drive profitability. If you thrive in a fast-paced environment and are ready to make a significant impact, this opportunity is for you.

Benefits

Medical, Dental, and Vision Insurance

401(k) Retirement Plan with Company Match

Paid Vacation and Sick Days

Company Paid Life and Disability Insurance

Employee Perks and Discounts

Qualifications

• 10+ years of experience in general management and strategy roles.
• Proven leadership abilities with significant P&L experience.

Responsibilities

• Overseeing operational standards and sales strategies.
• Driving customer experience projects and processes.

Skills

Leadership

General Management

Strategic Planning

Sales Strategy

Customer Experience

Job description

Regional Director of Operations

• Location: Charlotte, NC (Onsite, Corporate Office)
• Travel: 70%
• Salary Range: $100,000 - $120,000 based on experience level
• Type: Full-Time

An ambitious hospitality brand is looking for a Regional Director of Operations to join at a crucial time of growth and expansion. This role requires an individual who is adept at wearing multiple hats within a fast-paced, all-hands-on-deck environment.

You will be responsible for all hotel operational standards, sales efforts, pricing strategies, GM training, and third-party operational relationships. With a focus on achieving excellent operations acumen and profitability, you'll ensure a smooth opening of new hotels, and be responsible for hiring new GMs and staff, and their training.

You will provide leadership in driving the experience strategy and be accountable for implementing and aligning resources for all operational and customer experience projects, processes, and strategies that support the business. You will work closely with various departments, including brand marketing, real estate, technology, HR, labor relations, and sales and operations.

Key responsibilities include:

1. Overseeing the creation and execution of operational standards.
2. Developing a customer-focused vision.
3. Creating a revenue management and room sales strategy.

You will be expected to foster a diverse and inclusive workplace, collaborating closely with the business leaders.

To qualify, you should have:

• 10+ years’ experience in roles spanning general management, strategy, and/or marketing in global consumer and hospitality companies.
• A successful track record in the hospitality space.
• Proven leadership abilities and significant P&L experience.

You must also be comfortable with 70% travel.

Benefits include:

• Medical, Dental, and Vision Insurance.
• 401(k) Retirement Plan with Company Match.
• Paid Vacation and Sick Days.
• Company Paid Life and Disability Insurance.
• Employee Perks and Discounts.