Regional Director of Human Resources

Touchstone Communities

San Antonio (TX)

On-site

USD 120,000 - 150,000

Full time

7 days ago

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Benefits offered by this job

Medical benefits

401(k) with Company Match

Tuition Grant Program

Paid Time Off from day one

Cell Phone Reimbursement

Company-Paid Life Insurance

Job summary

Touchstone Communities is seeking a Regional Director of Human Resources to act as a strategic partner across multiple communities in South Texas. The role emphasizes leadership, employee relations, and talent development, with weekly travel and high visibility across locations.

The position targets individuals with a strong HR leadership background, experience in multi-site environments, and a commitment to building a positive healthcare workplace culture.

Qualifications

Bachelor's degree in HR, Business Administration, or related field, or seven years of progressive HR leadership experience in lieu of degree.
Eight+ years of Human Resources experience with increasing leadership responsibility.
Multi-site, regional, or area HR leadership experience preferred.
Strong knowledge of employee relations, employment law, performance management, and workforce development.
Exceptional communication, coaching, and relationship-building skills.
Ability to thrive in a fast-paced, service-oriented environment.
Valid driver's license and ability to travel extensively throughout Texas.

Responsibilities

Partner with operations leaders to align workforce strategies with business objectives.
Serve as a trusted advisor on employee relations, performance management, leadership development, and organizational effectiveness.
Support succession planning and talent development initiatives across assigned communities.
Drive accountability and consistency in HR processes and standards.
Champion the Touchstone Experience and foster a culture centered on service, compassion, respect, and excellence.
Mentor and develop HR Business Partners and community leaders.

Skills

HR Leadership

Employee Relations

Talent Development

Regulatory Compliance

Change Management

Education

Bachelor's degree in HR/Business

7+ years HR leadership

Job description

Join Our Family. Lead with Purpose. Inspire Excellence.

At Touchstone Communities, we believe our greatest strength is our people. We are guided by our mission to make lives better and are committed to delivering the Touchstone Experience through compassionate leadership, meaningful relationships, and a culture that values every team member.

We are seeking an experienced, energetic, and people-focused Regional Director of Human Resources to serve as a strategic partner and trusted advisor to operational leaders and Human Resources teams across multiple communities throughout South Texas. This highly visible leadership role will help shape culture, drive team member engagement, support talent strategies, and ensure our communities continue to be exceptional places to work and serve.

If you are passionate about developing people, building strong teams, and making a meaningful impact in healthcare, we invite you to explore this exciting opportunity.

About The Role

Travel Expectations

Weekly travel throughout Texas to support assigned communities
Expected travel up to 80%, or as directed by the CHRO and/or VP of Operations across the state of Texas
Must possess the flexibility to support emerging business needs, leadership transitions, and special projects across the organization

Key Responsibilities

Strategic Human Resources Leadership

Partner with operations leaders to align workforce strategies with business objectives.
Serve as a trusted advisor on employee relations, performance management, leadership development, and organizational effectiveness.
Support succession planning and talent development initiatives across assigned communities.
Drive accountability and consistency in HR processes and standards.

Team Member Experience & Culture

Champion the Touchstone Experience and foster a culture centered on service, compassion, respect, and excellence.
Support team member engagement initiatives that increase retention, morale, and workplace satisfaction.
Partner with leaders to recognize and celebrate team member achievements.
Identify opportunities to strengthen organizational culture and improve the employee experience.

Leadership Development

Mentor and develop HR Business Partners and community leaders.
Provide coaching on leadership effectiveness, communication, conflict resolution, and performance management.
Facilitate leadership training and professional development initiatives.

Talent & Workforce Support

Collaborate with the Director of Talent Acquisition and operational leaders to support recruitment, workforce planning, and retention efforts.
Support onboarding and integration efforts to ensure new team members experience a welcoming and engaging transition.

Employee Relations & Compliance

Lead complex employee relations matters with professionalism, consistency, and sound judgment.
Conduct investigations and provide guidance on policy interpretation and employment practices.
Ensure compliance with federal, state, and local employment laws.
Maintain knowledge of healthcare and long-term care regulatory requirements affecting Human Resources operations.

Operational Partnership

Conduct regular visits to communities to provide hands‑on support and leadership presence.
Support regulatory surveys, leadership transitions, organizational changes, and special projects.
Utilize data and key performance metrics to identify opportunities for continuous improvement.

Required Qualifications

What We're Looking For

Bachelor's degree in Human Resources, Business Administration, or related field OR
Minimum of seven (7) years of progressive Human Resources leadership experience in lieu of degree

Additionally:

Minimum of eight (8) years of Human Resources experience with increasing leadership responsibility
Multi‑site, regional, or area Human Resources leadership experience preferred
Strong knowledge of employee relations, employment law, performance management, and workforce development
Exceptional communication, coaching, and relationship‑building skills
Ability to thrive in a fast‑paced, service‑oriented environment
Valid driver's license and ability to travel extensively throughout Texas

Preferred Qualifications

Healthcare, long‑term care, post‑acute care, or skilled nursing experience strongly preferred

Why Touchstone?

At Touchstone Communities, we believe people deserve to work somewhere they are valued, supported, and inspired. We are proud to offer a workplace where leaders are empowered to make a difference, build meaningful relationships, and impact the lives of team members, residents, patients, and Veterans every day.

Eligible Team Members Enjoy: