Regional Director, Multi-Site Property Operations

Worth Ross Management Company, Inc.; Austin (TX); On-site; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical

Dental

Vision

STD

LTD

EAP

Identity theft protection

Pet insurance

401K

PTO

Job summary

Worth Ross Management Company, Inc. seeks a strategic Regional Director to oversee a portfolio of residential communities and lead a team of General Managers in Austin, TX.

This on-site leadership role emphasizes operational excellence, client engagement, and building high-performing teams. Collaborate with Executive Leadership and Boards to ensure communities operate efficiently, meet financial goals, and deliver an outstanding resident experience while upholding high service standards and

Qualifications

• 5–7+ years of experience in property operations, community association management, or hospitality leadership.
• Proven leadership experience managing multi-site teams.
• Strong financial acumen and budgeting knowledge.
• Excellent communication and relationship‑building skills.
• Highly organized with the ability to manage multiple priorities in a fast-paced environment.
• CMCA, AMS, or PCAM designation preferred.
• High school diploma required; bachelor’s degree preferred.

Responsibilities

• Provide leadership and operational oversight for an assigned portfolio of properties.
• Lead, coach, and support General Managers across multiple communities.
• Partner with Executive Leadership to establish and achieve regional goals.
• Build relationships with Boards of Directors and key stakeholders.
• Oversee financial performance, budgeting, and process improvements.
• Evaluate underperforming properties and implement strategic solutions.
• Ensure staffing, hiring, and team development across sites.
• Support new business development and onboarding of new accounts.
• Ensure compliance with policies, regulations, and best practices.
• Travel regularly to properties and attend Board meetings as needed.

Skills

Leadership

Multi-site oversight

Financial acumen

Communication

Organization

Education

High school diploma

Bachelor’s degree in business or related field

CMCA/AMS/PCAM designation preferred

Job description

Worth Ross Management Company, Inc. seeks a strategic Regional Director to oversee a portfolio of residential communities and lead a team of General Managers in Austin, TX.

This on-site leadership role emphasizes operational excellence, client engagement, and building high-performing teams. Collaborate with Executive Leadership and Boards to ensure communities operate efficiently, meet financial goals, and deliver an outstanding resident experience while upholding high service standards and