Regional Director II

Service Experts; Town of Florida (NY); On-site; USD 180,000 - 280,000; Full time

Job summary

Service Experts is seeking a Regional Director II to lead the financial and operational success of the Field Management department. This role works with leadership to develop deadlines, projects, and work to be done, and typically reports to a senior director or executive while managing the work efforts of managers, supervisors, and individual contributors.

Key responsibilities include building regional schedules; approving high-risk permits; ensuring CMMS integrity for job status and

Qualifications

• 10+ years of management experience in field operations.
• Experience leading regional teams and coordinating schedules.

Responsibilities

• Build regional schedules; align labor, partner crews, and customer windows.
• Approve high-risk work permits/access arrangements and verify tool/test equipment availability.
• Ensure mobile app/CMMS integrity for jobs-proper status, timestamps, evidence attachments.
• Run spares replenishment cadence with buyers; expedite critical parts.
• Direct regional diagnostic and commissioning campaigns; convert findings to corrective work orders.
• Audit workmanship-cable routing, labeling, mounting, measurement evidence.
• Coach site leaders on contractor supervision, scope clarity, and acceptance criteria.
• Resolve vendor performance gaps with action plans or reallocation.
• Prepare regional cutover playbooks and assign roles for rapid restoration.
• Publish weekly progress summaries and remove blockers.

Skills

Leadership

Strategic planning

Financial acumen

Operations management

Education

Bachelor's Degree

Job description

Welcome!

The Regional Director II is responsible for the financial and operational success of the Field Management department. Works with leadership to develop deadlines, projects, and work to be done. Typically reports to a senior director or an executive; manages the work efforts of managers/supervisors/individual contributors.

• Build regional schedules; align labor, partner crews, and customer windows.
• Approve high-risk work permits/access arrangements and verify tool/test equipment availability.
• Ensure mobile app/CMMS integrity for jobs-proper status, timestamps, evidence attachments.
• Run spares replenishment cadence with buyers; expedite critical parts.
• Direct regional diagnostic and commissioning campaigns; convert findings to corrective work orders.
• Audit workmanship-cable routing, labeling, mounting, measurement evidence.
• Coach site leaders on contractor supervision, scope clarity, and acceptance criteria.
• Resolve vendor performance gaps with action plans or reallocation.
• Prepare regional cutover playbooks and assign roles for rapid restoration.
• Publish weekly progress summaries and remove blockers.

• Minimum Experience: 10+ years
• Minimum Education: Bachelor's Degree Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.

The job description is not intended to be a complete list of all responsibilities, duties or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations, upon request, for individuals to participate in the application and hiring process. To request an accommodation, please email [e-mail]