Regional Operations Leader II

Service Experts; Town of Florida (NY); On-site; USD 180,000 - 280,000; Full time

Job summary

Service Experts is seeking a Regional Director II to lead the financial and operational success of the Field Management department. This role works with leadership to develop deadlines, projects, and work to be done, and typically reports to a senior director or executive while managing the work efforts of managers, supervisors, and individual contributors.

Key responsibilities include building regional schedules; approving high-risk permits; ensuring CMMS integrity for job status and

Qualifications

• 10+ years of management experience in field operations.
• Experience leading regional teams and coordinating schedules.

Responsibilities

• Build regional schedules; align labor, partner crews, and customer windows.
• Approve high-risk work permits/access arrangements and verify tool/test equipment availability.
• Ensure mobile app/CMMS integrity for jobs-proper status, timestamps, evidence attachments.
• Run spares replenishment cadence with buyers; expedite critical parts.
• Direct regional diagnostic and commissioning campaigns; convert findings to corrective work orders.
• Audit workmanship-cable routing, labeling, mounting, measurement evidence.
• Coach site leaders on contractor supervision, scope clarity, and acceptance criteria.
• Resolve vendor performance gaps with action plans or reallocation.
• Prepare regional cutover playbooks and assign roles for rapid restoration.
• Publish weekly progress summaries and remove blockers.

Skills

Leadership

Strategic planning

Financial acumen

Operations management

Education

Bachelor's Degree

Job description

Service Experts is seeking a Regional Director II to lead the financial and operational success of the Field Management department. This role works with leadership to develop deadlines, projects, and work to be done, and typically reports to a senior director or executive while managing the work efforts of managers, supervisors, and individual contributors.

Key responsibilities include building regional schedules; approving high-risk permits; ensuring CMMS integrity for job status and