Regional Director, Field Operations (Eyecare)
AVP.SEES
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Benefits offered by this job
Job summary
AVP•SEES Group seeks a Regional Director of Field Operations (Eyecare) to lead multi-site markets, improve patient access, and drive financial and operational results. Reporting to the VP of Operations, you will manage KPIs, budgeting, and workforce productivity while partnering with physicians to align care delivery with standards.
Travel is required as you guide practice leaders, support talent development, and execute growth initiatives across regions in the eye care network.
Qualifications
- Extensive experience leading multi-site healthcare operations, preferably in ophthalmology, optometry, or ambulatory care.
- Strong financial acumen with proven success in P&L management, budgeting, forecasting, EBITDA improvement, and operational performance.
- Demonstrated ability to translate strategy into execution and drive measurable business results.
- Proven track record improving provider productivity, patient access, workflow efficiency, and overall practice performance.
Responsibilities
- Lead financial and operational performance across assigned markets, including revenue and patient experience.
- Oversee budgeting, forecasting, P&L management, and performance improvement initiatives.
- Monitor KPIs, analyze trends, identify risks, and implement corrective action plans.
- Drive operational efficiency, labor optimization, and sustainable growth.
- Provide leadership across practices through site visits and reviews.
- Lead and develop Regional Operations Managers and practice leaders.
Skills
Education
Job description
Description
At AVP•SEES Group, exceptional patient care starts with exceptional people. As one of the largest eye care networks in the Southeast and Mid-Atlantic, we provide our teams with the training, technology, and support they need to thrive while making a difference in patients' lives. Together, we're building the future of eye care.
To deliver the best possible outcomes for our patients, serve and educate our provider network, and fulfill our commitment to our stakeholders.
Paid Training & Career Development
Growth & Advancement Opportunities
Supportive Team Environment
Competitive Benefits Package
Tuition Reimbursement Opportunities
Employee Eyewear Discounts
Referral Bonus Program
Make a Meaningful Difference Every Day
The Regional Director, Field Operations (Eyecare) provides strategic and operational leadership for assigned markets, practices, and facilities. Reporting to the Vice President of Operations, this role is accountable for financial performance, operational excellence, provider productivity, patient access, and patient experience.
Key responsibilities include driving revenue growth, profitability, and operational efficiency; overseeing P&L performance, budgeting, and workforce productivity; and leading Regional Operations Managers and practice leaders to achieve business objectives.
This leader partners closely with physicians and providers to remove operational barriers, improve patient care delivery, and ensure consistent execution of organizational standards. The ideal candidate is a results-driven, financially savvy leader who combines strategic vision with hands‑on operational execution. Regular travel is required.
- Own financial and operational performance across assigned markets, including revenue, EBITDA, profitability, productivity, and patient experience.
- Lead budgeting, forecasting, P&L management, and performance improvement initiatives.
- Monitor KPIs, analyze trends, identify risks, and implement corrective action plans.
- Drive operational efficiency, labor optimization, and sustainable business growth.
- Provide visible leadership across practices through regular site visits and operational reviews.
- Identify and resolve operational challenges impacting patient access, provider productivity, and practice performance.
- Standardize processes, implement best practices, and lead continuous improvement initiatives.
- Ensure successful execution of organizational priorities and market operating plans.
- Lead, coach, and develop Regional Operations Managers and practice leaders.
- Establish accountability for operational, financial, and leadership performance.
- Support talent development, succession planning, and high‑performing team cultures.
- Partner with Human Resources on hiring, performance management, and organizational effectiveness.
- Build strong relationships with physicians, optometrists, and clinical leaders.
- Collaborate to improve provider productivity, patient access, scheduling, and operational alignment.
- Address provider concerns and remove barriers impacting care delivery and practice performance.
- Lead operational execution of practice integrations, expansions, and market growth initiatives.
- Evaluate opportunities to optimize staffing, capacity, workflows, and resource utilization.
- Monitor implementation outcomes and drive achievement of financial and operational goals.
- Partner with Finance, HR, Clinical Leadership, Revenue Cycle, IT, and other departments to achieve organizational objectives.
- Support strategic planning, change management, and organizational initiatives.
- Ensure compliance with regulatory requirements, organizational policies, and operational standards.
- Extensive experience leading multi-site healthcare operations, preferably in ophthalmology, optometry, physician practice management, or ambulatory care.
- Strong financial acumen with proven success in P&L management, budgeting, forecasting, EBITDA improvement, and operational performance.
- Demonstrated ability to translate strategy into execution and drive measurable business results.
- Proven track record improving provider productivity, patient access, workflow efficiency, and overall practice performance.
- Experienced in leading, coaching, and developing operational leaders while fostering accountability and high performance.
- Strong analytical, problem-solving, decision-making, and organizational skills.
- Ability to build effective partnerships with physicians, providers, practice leaders, and corporate stakeholders.
- Experience leading operational growth, integrations, change management, and continuous improvement initiatives.
- Excellent communication, presentation, relationship management, and leadership skills.
- Knowledge of healthcare regulations, compliance requirements, and patient privacy standards.
- Bachelor's degree in Healthcare Administration, Business Administration, Finance, Management, or a related field required; Master's degree preferred.
- 7+ years of progressive healthcare operations leadership experience in a multi-site environment.
- Experience overseeing multiple practices, locations, or regional operations teams.
- Proven responsibility for P&L management, budgeting, forecasting, and financial performance.
- Demonstrated success improving operational outcomes, provider productivity, patient access, and profitability.
- Experience developing leaders, driving accountability, and managing cross-functional teams.
- Strong partnership experience with physicians and clinical leadership.
- Medical, Dental & Vision Insurance
- 401(k)
- Paid Time Off & Holidays
- Life & Disability Insurance
- Tuition Reimbursement
- Continuing Education Support
- Certification Sponsorship
- Employee Eyewear Discounts
- Referral Bonus Opportunities
If you're passionate about patient care, professional growth, and making a lasting impact, we'd love to hear from you. Apply today and help us build the future of eye care.
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this position, with or without reasonable accommodation.
- Ability to remain stationary for extended periods
- Frequent use of hands, fingers, and computer equipment
- Ability to communicate effectively with patients and team members
- Ability to occasionally lift, carry, push, or pull up to 25 pounds
- Annual compliance training is required.
- Compliance with HIPAA, OSHA, and company policies is required.
- Background screening may be required based on position.
- Drug screening may be required based on position and location.
AVP•SEES Group Is an Equal Opportunity Employer committed to fostering an inclusive workplace. We provide equal employment opportunities to all applicants and employees without regard to any protected characteristic under federal, state, or local law.
This job description is intended to describe the general nature and level of work being performed. It is not intended to be an exhaustive list of all responsibilities, duties, and qualifications required for the position.
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