Regional Director, Customer Solutions & Service

Solenis LLC; Wilmington, Northern (DE, KY); Hybrid; USD 118,000 - 172,000; Full time

Benefits offered by this job

Medical coverage

401k

Paid vacation

Holidays

Sick time

Sales incentive plan

Job summary

Solenis LLC in Wilmington, Delaware seeks a Regional Director of Customer Solutions and Technical Service to lead a multi-site team delivering safety, service excellence and growth across the region. You will own the regional P&L and align sales, service and operations to achieve customer outcomes.

The ideal candidate has 10+ years in commercial roles, 5+ years leading large teams, and proven success in B2B chemicals or related environments.

Qualifications

• 10+ years of commercial experience.
• 5+ years leading large teams.
• 10+ years collaborating with sales, service, and commercial teams.
• Experience in B2B chemicals, food service, retail, hospitality, or institutional environments.
• Proven ability to improve commercial performance and operational efficiency.

Responsibilities

• Promote safety culture and develop District Managers and field teams.
• Lead commercial strategy, drive regional revenue growth and new business opportunities.
• Partner with Sales Leaders and cross-functional teams to improve retention and customer experience.
• Deliver regional financial targets and manage regional expense budget.

Skills

Commercial leadership

Financial acumen

Sales collaboration

Strategic planning

Negotiation

Education

Bachelor's degree in business, Operations, Engineering, or related field

Job description

Solenis LLC in Wilmington, Delaware seeks a Regional Director of Customer Solutions and Technical Service to lead a multi-site team delivering safety, service excellence and growth across the region. You will own the regional P&L and align sales, service and operations to achieve customer outcomes.

The ideal candidate has 10+ years in commercial roles, 5+ years leading large teams, and proven success in B2B chemicals or related environments.