Regional Director

Aamliving; Dallas (TX); Sur place; USD 90 000 - 130 000; Plein temps

Avantages offerts par ce poste

Health insurance

Paid time off

Opportunities for professional growth

Collaborative, high-performance work环境

Résumé du poste

Aamliving seeks an experienced Regional Director to oversee operational performance and strategic direction for a portfolio of multifamily communities in Dallas, TX. You will lead property teams, drive occupancy, revenue, and customer satisfaction while upholding financial accountability.

You'll partner with Community Managers and corporate leadership to standardize processes, monitor KPIs, manage budgets, and implement improvement plans across the portfolio.

Qualifications

• 5+ years in multifamily property management, with regional/multi-property leadership experience.
• Proven ability to oversee multiple communities and drive performance.
• Strong knowledge of leasing, occupancy, renewals, revenue, and operations.
• Experience with budgets, financial reporting, forecasting, and cost control.
• Experience leading and developing property management teams across locations.
• Knowledge of Fair Housing and affordable housing regulations when applicable.
• Experience with property management software (Yardi, RealPage, Entrata, AppFolio).
• Strong analytical, leadership, communication, and problem-solving skills.
• Willingness to travel regularly between properties; CAM/ARM/CPM a plus.

Responsabilités

• Oversee the overall operations and performance of multiple communities within the region.
• Lead, coach, develop, and hold Community Managers accountable for property performance and standards.
• Drive leasing, sales, occupancy, renewals, and resident retention across the portfolio.
• Monitor rental income, rent collections, delinquency, and operating expenses.
• Develop, review, and manage property budgets, forecasts, and financial reports.
• Analyze KPIs and financial results to identify gaps and implement improvements.
• Ensure consistent execution of leasing, resident relations, maintenance, and admin processes.
• Monitor maintenance, work orders, unit turns, and vendor performance.
• Oversee capital improvement projects and major repairs with cost control.
• Maintain curb appeal, unit readiness, amenities, safety, and asset condition.
• Monitor market conditions, pricing, and leasing trends to optimize occupancy and revenue.
• Ensure compliance with Fair Housing and landlord-tenant laws when applicable.
• Review staffing levels and support recruitment and retention efforts.
• Conduct property visits, operational reviews, and performance meetings.
• Address escalated resident concerns and property-level challenges professionally.
• Build relationships with vendors and internal stakeholders to support operations.
• Collaborate with corporate leadership to report regional performance and strategic needs.
• Identify opportunities to improve processes and standardize practices across the portfolio.

Connaissances

Leadership

Strategic planning

Property management

Budgeting

Team development

Travel ability

Yardi / RealPage experience

Fair Housing knowledge

Formation

CAM/ARM/CPM certification (preferred)

Outils

Yardi

AppFolio

RealPage

Entrata

Description du poste

About Us

Advanced Asset Management (AAM Living) delivers smart, data-driven property and asset management solutions across Texas. We specialize in maximizing occupancy, optimizing operations, improving turnover speed, and creating high-quality resident experiences. Our portfolio spans multifamily, affordable housing, build-to-rent, and community-centric living environments where operational excellence drives financial performance.

We are modern, tech-enabled, people-centric, and driven by efficiency, transparency, and continuous improvement.

Role Overview

We are seeking an experienced Regional Director to oversee the operational performance and strategic direction of a portfolio of multifamily communities. This role is responsible for driving property performance, maximizing occupancy and revenue, maintaining financial accountability, developing high-performing teams, and ensuring consistent operational standards across assigned properties.

The Regional Director will work closely with Community Managers, property teams, and corporate leadership to improve portfolio performance, strengthen operational processes, and support the company's growth objectives.

Key Responsibilities

• Oversee the overall operations and performance of multiple communities within the assigned region.
• Lead, coach, develop, and hold Community Managers accountable for property performance, team effectiveness, and company expectations.
• Drive leasing, sales, occupancy, renewals, and resident retention across the portfolio.
• Monitor rental income, rent collections, delinquency, concessions, operating expenses, and overall financial performance.
• Develop, review, and manage property budgets, forecasts, financial reports, and operational action plans.
• Analyze property-level KPIs and financial results to identify performance gaps and implement improvement strategies.
• Ensure consistent execution of leasing, resident relations, maintenance, collections, and administrative processes across all assigned properties.
• Monitor maintenance operations, work order completion, unit turns, preventive maintenance, property inspections, and vendor performance.
• Oversee capital improvement projects, major repairs, and property-level initiatives to ensure timely and cost-effective execution.
• Ensure properties maintain appropriate standards for curb appeal, unit readiness, amenities, safety, and overall asset condition.
• Monitor market conditions, competitor activity, rental pricing, and leasing trends to identify opportunities for improved occupancy and revenue.
• Ensure compliance with Fair Housing, applicable landlord-tenant laws, affordable housing requirements when applicable, and AAM policies and procedures.
• Review property staffing levels, support recruitment and retention efforts, and ensure teams are adequately trained and equipped.
• Conduct regular property visits, operational reviews, and performance meetings with Community Managers.
• Address escalated resident concerns, operational issues, and property-level challenges in a timely and professional manner.
• Build strong relationships with vendors and internal stakeholders to support efficient property operations.
• Work closely with corporate leadership to communicate regional performance, financial results, operational challenges, and strategic recommendations.
• Identify opportunities to improve processes, strengthen accountability, and standardize operational practices across the portfolio.

Required Qualifications

• 5+ years of multifamily property management experience, with at least 2–3 years in a regional or multi-property leadership role.
• Proven experience overseeing multiple communities and managing property-level operations through Community Managers.
• Strong understanding of leasing, occupancy, sales, renewals, resident retention, collections, and property operations.
• Demonstrated experience with property budgets, financial reporting, forecasting, expense control, and revenue management.
• Experience leading, coaching, and developing property management teams across multiple locations.
• Strong knowledge of Fair Housing, landlord-tenant regulations, and affordable housing compliance requirements when applicable.
• Experience with property management software such as Yardi, AppFolio, RealPage, Entrata, or similar platforms.
• Strong analytical, leadership, communication, decision‑making, and problem‑solving skills.
• Ability to evaluate property performance, identify operational gaps, and implement effective improvement strategies.
• Strong organizational skills with the ability to manage multiple properties, teams, and priorities.
• Ability to travel regularly between assigned properties.
• CAM, ARM, or CPM certification is a plus.

Benefits

• Health insurance.
• Paid time off.
• Opportunities for professional growth and career advancement.
• A collaborative, innovative, and high-performance work environment.