Regional Director, Apartment Services — Growth & Perks

Residential Transitions; Fort Snelling Unorganized Territory (MN); On-site; USD 65,000 - 75,000; Full time

Benefits offered by this job

Generous PTO

On-Demand Pay

Paid Holidays

401(k)

Professional Development

Career Growth

Job summary

Residential Transitions, Inc. (RTI) is seeking a Regional Director for Apartment Services to provide strategic leadership, oversee operations, and ensure DHS-245D compliant, person-centered services across Minnesota.

The role collaborates with program managers, guardians, county partners, and healthcare providers to deliver high-quality supports. Responsibilities include supervision, budgeting, risk management, and continuous quality improvement.

Qualifications

• Bachelor's degree in a human services-related field and one year of full-time experience providing direct care services to individuals with disabilities or adults 65+; or
• Associate degree in a human services-related field and two years of qualifying experience; or
• Diploma in a human services-related field and three years of qualifying experience; or
• At least 50 hours of education and training related to human services and disabilities, plus four years of qualifying supervised experience.

Responsibilities

• Provide leadership and oversight for all Apartment Services programs.
• Ensure services are individualized, person-centered, and aligned with participant goals and support needs.
• Monitor service quality and ensure compliance with DHS licensing requirements.
• Support Program Managers in promoting participant independence, community inclusion, and informed choice.
• Collaborate with case managers, guardians, county representatives, healthcare providers, and interdisciplinary teams to coordinate services.
• Respond to complex participant situations and provide leadership during crises.
• Ensure timely, accurate, and professional documentation across all programs.
• Supervise, mentor, and develop Program Managers and other leadership staff.
• Establish clear performance expectations and promote accountability.
• Conduct regular supervision meetings, coaching sessions, and annual performance evaluations.
• Partner with HR on workforce planning, recruitment, onboarding, and retention initiatives.
• Foster employee engagement, professional development, and positive workplace culture.
• Address employee performance concerns through coaching and corrective action.

Skills

Leadership

Communication

Budget management

Regulatory knowledge

Stakeholder collaboration

Crisis leadership

Education

Bachelor's degree in human services

Associate degree in human services

Diploma in human services

245D education/training + 4 years supervised experience

Job description

Residential Transitions, Inc. (RTI) is seeking a Regional Director for Apartment Services to provide strategic leadership, oversee operations, and ensure DHS-245D compliant, person-centered services across Minnesota.

The role collaborates with program managers, guardians, county partners, and healthcare providers to deliver high-quality supports. Responsibilities include supervision, budgeting, risk management, and continuous quality improvement.