Regional Director

Jobot; New Haven (CT); On-site; USD 140,000 - 160,000; Full time

Job summary

Jobot seeks a Regional Director of Operations to lead operational excellence across multiple New England branches, partnering with the COO to drive service, efficiency, and financial performance.

You will coach Branch Managers and Service Managers, standardize processes after acquisitions, and monitor KPIs to optimize outcomes. Expect ~75% travel and close collaboration with an experienced executive team.

Qualifications

• 7+ years of operations leadership within commercial doors, dock equipment, access control, or related field service.
• Experience managing P&L across multiple sites and driving operational performance.
• Ability to build credibility with technicians and senior leadership.
• Experience improving service operations, dispatch, scheduling, and field execution.

Responsibilities

• Provide operational leadership across multiple branch locations throughout New England.
• Coach and develop Branch Managers and Service Managers while driving accountability around operational and financial performance.
• Improve service operations, dispatch, routing, inventory management, billing, and overall branch efficiency.
• Lead the operational integration of newly acquired businesses, standardize processes, systems, and reporting.
• Monitor branch performance through KPIs and financial metrics, identifying opportunities for improvement.
• Foster a strong safety culture and ensure compliance with policies and OSHA standards.

Skills

Operations leadership

P&L management

Multi-site leadership

Field service operations

Travel willingness

Tools

NetSuite

ServiceTitan

Job description

Regional Director of Operations

Salary: $140,000 - $160,000 per year

A bit about us

Our client is a rapidly growing, private equity-backed leader in the commercial door, dock, and access solutions industry. Having recently surpassed 100 employees, the organization is executing an aggressive acquisition strategy and expanding its footprint throughout the Northeast. They're looking for a Regional Director to partner closely with the COO, driving operational excellence across multiple branch locations while helping integrate newly acquired businesses into one high-performing organization.

Why join us

• Join a company at an exciting stage of growth where you'll have a direct impact on how the business scales.
• Play a key role in integrating acquisitions and establishing operational best practices across multiple branches.
• Work alongside an experienced executive team that values initiative, collaboration, and continuous improvement.
• Enjoy significant visibility with leadership and the opportunity to influence both day-to-day operations and long-term strategy.
• Strong long-term career growth as the organization continues to expand through acquisition.

Job Details

The Role

• Provide operational leadership across multiple branch locations throughout New England.
• Coach and develop Branch Managers and Service Managers while driving accountability around operational and financial performance.
• Improve service operations, dispatch, routing, inventory management, billing, and overall branch efficiency.
• Lead the operational integration of newly acquired businesses, helping standardize processes, systems, and reporting.
• Monitor branch performance through KPIs, financial metrics, and service performance while identifying opportunities for improvement.
• Foster a strong safety culture and ensure compliance with company policies and OSHA standards.
• Serve as the primary operational liaison between the field and executive leadership.

What You Bring — Must‑Haves

• 7+ years of operations leadership within commercial doors, dock equipment, access control, overhead doors, or a closely related field service environment.
• Multi-site leadership experience with responsibility for operational performance and P&L.
• Strong leadership skills with the ability to build credibility with both technicians and senior leadership.
• Experience improving service operations, dispatch, scheduling, and field execution.
• Willingness to travel approximately 75% throughout the New England region.
• Experience with ERP or Field Service Management systems such as NetSuite, ServiceTitan, or similar.

Preferred Qualifications

• Experience integrating acquisitions or leading operational change across multiple locations.
• Background with organizations such as Miner, DuraServ, DH Pace, Vortex, or similar commercial service organizations.
• OSHA or formal safety leadership experience.
• Lean, Continuous Improvement, or process optimization experience.

Career Growth

This role offers a unique opportunity to help shape the operational foundation of a rapidly expanding organization. As additional acquisitions are completed, the scope of responsibility will continue to grow, creating a clear path toward broader regional leadership or VP-level operations responsibilities.

Equal Opportunity Employer

Jobot is an Equal Opportunity Employer. We provide an inclusive work environment that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

Sometimes Jobot is required to perform background checks with your authorization. Jobot will consider qualified candidates with criminal histories in a manner consistent with any applicable federal, state, or local law regarding criminal backgrounds, including but not limited to the Los Angeles Fair Chance Initiative for Hiring and the San Francisco Fair Chance Ordinance.