Regional Director

Specialty Dental Brands; Nashville (TN); On-site; USD 130,000 - 180,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Paid time off

Paid holidays

People-first culture

Job summary

Specialty Dental Brands is seeking a Regional Director of Operations (Orthodontics) to lead multiple orthodontic practices across the region, partnering with doctors and office teams to ensure exceptional patient care and financial performance. You’ll drive strategy, oversee operations, and mentor leaders while traveling to sites as needed.

The role emphasizes data-driven decision making, process improvement, and a strong focus on culture and service excellence across all practices.

Qualifications

• Bachelor's degree preferred.
• Minimum of 5 years of multi-unit management in dental/orthodontic or healthcare operations.
• Proven success managing orthodontic or dental practices.
• Knowledge of CDT codes and insurance processes.
• Demonstrated P&L ownership and ability to drive financial performance.
• Willingness and ability to travel.

Responsibilities

• Regional oversight of orthodontic practices, ensuring alignment with standards and values.
• Lead and develop Office Managers and Specialty Teams to promote accountability and operational excellence.
• Partner with VP of Operations and practice leaders to manage regional P&L performance.
• Conduct weekly meetings to review KPIs, patient flow, and strategic initiatives.
• Analyze EOD processes, KPI dashboards, and financial data to identify opportunities and improvements.
• Collaborate with partner doctors, Office Managers, and field teams to align on goals and ensure smooth operations.
• Ensure offices comply with OSHA, HIPAA, and regulatory requirements.
• Retain top talent while fostering a positive, growth-oriented culture.
• Drive continuous improvement to enhance patient and employee experiences.

Skills

Multi-unit management

P&L ownership

Leadership

Analytical thinking

Travel

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

At Specialty Dental Brands, we're passionate about partnering with outstanding specialists and operational leaders who share our commitment to patient-centered care and growth. As a Regional Director of Operations, you'll have the opportunity to lead high-performing teams, influence strategy, and make a meaningful impact across our orthodontic practices.

The Regional Director of Operations (Orthodontics) provides strategic leadership and operational oversight for Specialty Dental Brands' orthodontic practices.

This role partners closely with partner doctors, Office Managers, and Specialty Teams to ensure operational excellence, strong financial performance, and exceptional patient and team experiences. The Regional Director drives success through effective leadership, data-driven decision-making, and a focus on continuous improvement across all assigned practices.

Key Responsibilities

• Regional Oversight: Lead and support orthodontic practices, ensuring alignment with Specialty Dental Brands' standards and values.
• Leadership & Development: Mentor Office Managers and Specialty Teams to promote accountability, engagement, and operational excellence.
• Financial Management: Partner with the VP of Operations and practice leaders to manage regional P&L performance, including revenue growth, collections, and expense control.
• Performance Monitoring: Conduct weekly meetings with OMs and STs to review KPIs, patient flow, and strategic initiatives.
• Data-Driven Operations: Analyze EOD processes, KPI dashboards, and financial data to identify opportunities and implement improvements.
• Collaboration: Build strong relationships with partner doctors, OMs, and field teams to align on goals and ensure smooth, efficient operations.
• Compliance: Ensure all offices operate in accordance with company policies, OSHA, HIPAA, and regulatory requirements.
• Talent Management: Retain top talent while fostering a positive and growth-oriented office culture.
• Continuous Improvement: Identify operational challenges and develop action plans to optimize efficiency and enhance patient and employee experiences.
• Culture & Communication: Champion Specialty Dental Brands' mission and values - focusing on collaboration, integrity, and service excellence.

Qualifications

• Bachelor's Degree preferred
• Minimum of 5 years of multi-unit management experience in dental, orthodontic, or healthcare operations
• Proven success managing orthodontic or dental practices
• Knowledge of CDT codes and insurance processes
• Demonstrated P&L ownership and ability to drive financial performance
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Strong leadership, communication, and interpersonal skills
• Excellent analytical and problem-solving abilities
• Willingness and ability to travel r

Core Competencies

• Analytical Thinking: Uses data and insights to make informed operational decisions.
• Business Acumen: Balances profitability with clinical quality and patient satisfaction.
• Problem Solving: Anticipates issues and implements effective, sustainable solutions.
• Operational Excellence: Drives consistency and efficiency across multiple locations.
• Leadership: Inspires and empowers teams through clear communication and accountability.

At Specialty Dental Brands, we believe in taking care of our people the same way we care for our patients. Our comprehensive benefits package includes:

• Medical, Dental, and Vision Insurance
• 401(k) with Company Match
• Paid Time Off (PTO) and Paid Holidays
• Supportive, People-First Culture