Regional Director

VenVisor Health; Arkansas; On-site; USD 110,000 - 120,000; Full time

Benefits offered by this job

Health

Vision

Life Insurance

401K

Paid Time Off

Job summary

MedElite is seeking a dynamic Region Director to supervise Provider experience and Facility/Client satisfaction across assigned regions. You will ensure field staff receives the necessary support and collaboration with client facilities to deliver high-quality care.

The role requires RN or NP licensure, a related Bachelor's degree, and at least four years of leadership or clinical support experience in long-term care. Strong communication and strategic thinking are essential to drive outcomes.

Qualifications

• Active RN or NP license.
• Bachelor's degree in Business, Sales, or a clinically related field such as nursing.
• Minimum 4 years supporting staff/providers in clinical or long-term care settings; sales experience acceptable.

Responsibilities

• Facilitate policy and process updates communication; respond to questions on HTR and Care Management reports.
• Coordinate with internal teams to align procedures with facilities' initiatives.
• Serve as facility liaison and manage new service requests.
• Be primary contact for facility providers including Medical Directors, Specialists, and PCPs.
• Support field providers with documentation, coding, and policy questions.
• Conduct in-person facility site visits and quarterly meetings with Medical Directors.
• Address provider performance and productivity based on audits and quality of documentation.

Skills

Leadership

Communication

Strategic thinking

Problem solving

Interpersonal skills

CPT knowledge

Education

Bachelor's degree in Business, Sales, or clinical field (nursing)

Job description

Location: Arkansas
Schedule: Full-Time
Salary per annum: $110,000 - $120,000 per annum

About MedElite

Since 2011, MedElite has been dedicated to improving the standard of care in skilled nursing and long-term care facilities nationwide. We implement a data-driven, "treat in place" model that enhances resident health outcomes while saving valuable time and resources for our partner organizations. By managing a network of advanced practice providers and specialty clinicians, we deliver high-quality, proactive care directly to the bedside. Our passion for positively impacting the lives of residents, administrators, and healthcare professionals drives our commitment to continuously innovate and redefine senior care across the country.

Job Summary

MedElite is seeking a dynamic and experienced Region Director to oversee and manage the Provider experience and Facility/Client satisfaction. The Region Director will play a pivotal role in ensuring that MedElite is providing the necessary support to our field staff, who are supporting our client facilities through direct patient care.

Responsibilities

• Facilitate communication regarding policy and process updates, questions related to HTR and Care Management reports
• Work with MedElite internal teams on making adjustments when needed, based on feedback from our providers, regional representatives, and MedElite corporate office to ensure the alignment of MedElite's operational procedures with facilities' initiatives and existing procedures
• Act as the facility liaison and manage new service requests
• Act as the primary point of contact for Facility providers, including Medical Directors, Specialists, and PCPs
• Provide support for field providers regarding any matters outside of daily operations: documentation and coding questions, clarification of MedElite policies, billing questions, etc.
• Conduct in-person facility site visits, on an as-needed basis, including quarterly meetings with the assigned Medical Directors
• Address provider performance and productivity based on audit results, timeliness, and quality of documentation, compliance issues, etc.
• Handle escalations from the account manager related to MedElite/Infinite facilities and providers
• Confirm facility contacts and explain the role of each, e.g., Specialty Scheduling contact, HTR Reports, AI daily reports, etc.
• Partner with Sales staff to support growth efforts through presentations to prospective accounts and facility assessments

Requirements

• Active RN or NP License
• Bachelor's degree in Business, Sales, or a clinically related degree such as nursing
• Minimum 4 years of experience in supporting staff and providers in a Clinical Setting, sales experience, and/or experience as an RN/NP in a long-term care setting
• Strong leadership skills with proven experience in handling employee escalations, customer service, and problem-solving
• Strategic thinker with a passion for providing support to clinical staff and impacting outcomes for patients in a long-term care setting
• Excellent interpersonal and communication skills with the ability to collaborate effectively across diverse teams
• Demonstrated knowledge of Current Procedural Terminology (CPT)
• Health
• Vision
• Company-Sponsored Life Insurance
• 401K
• Paid Time Off

Why Work With Us?

• Make a meaningful impact in the nursing home community
• Enjoy work-life balance

Equal Opportunity Employer

MedElite is an equal-opportunity employer. We acknowledge and honor the fundamental value and dignity of all individuals. We pledge ourselves to crafting and maintaining an environment that respects diverse traditions, heritages, and experiences. MedElite is an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based on race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

The above-noted job description is not intended to describe, in detail, the multitude of tasks that may be assigned but rather to give the applicant a general sense of the responsibilities and expectations of this position. As the nature of business demands change so, too, may the essential functions of the position.

Ready to Make a Difference?

Apply today and help us deliver compassionate, personalized care where it matters most.

#INDL

Apply for this job

*

First Name *

Last Name *

Email *

Phone

Country *

Phone *

Location (City) *

Resume/CV *

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Enter manually

Accepted file types: pdf, doc, docx, txt, rtf

Education

School Select...

Degree Select...

Select...

Do you have an active RN license? Select...

Do you have a bachelors degree in :Business, Sales, or a Clinical-related degree such as nursing?

Do you have previous experience working in a clinical setting providing support to staff? Select...

Do you have previous sales experience in a clinical setting? Select...

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in VenVisor Health’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.