Regional Development / Instructor Specialist I / II / III

Holland America-Princess (Holland America Dawson City Inn); Kotzebue (AK); On-site; USD 60,000 - 95,000; Full time

Benefits offered by this job

Housing priority: TBD

Job summary

Maniilaq Association in Kotzebue, Alaska is seeking a Regional Development/Instructor Specialist I–III to build and sustain regional EMS education programs. You will develop partnerships, recruit and mentor instructors, and deliver AHA training and Alaska EMS curricula.

The role emphasizes customer service, community engagement, and logistics management across regional sites. The position reports to the EMS Program Manager, offers full-time hours, and requires flexible travel, including weekends

Qualifications

• Current certification to instruct American Heart Association classes is required.
• Must be eligible to be certified as a State of Alaska EMT.
• Must obtain Emergency Trauma Technician (ETT) certification or start within 90 days of hire.

Responsibilities

• Identify and maintain relationships with stakeholders to support EMS education.
• Plan, schedule, and instruct AHA Heartsaver and BLS courses within program guidelines.
• Manage enrollment systems and ensure timely issuance of certifications.
• Coordinate regional trainings and support new instructors in region.

Skills

AHA CPR Instructor

EMT certification

Interpersonal skills

Travel readiness

Education

High School Diploma or equivalent

Job description

Maniilaq Association is P.L. 93-638 Native/Indian Preference/EEO Employer

Job Code: 2026:OTZ-181

Location: Kotzebue, Alaska

Program: Emergency Medical Services

FT/PT Status: Full Time

Title: Regional Development/Instructor Specialist I / II / III

Pay Grade: 29

Status: Exempt

Housing Priority: T.B.D

Covered: Yes

POSITION SUMMARY

Under the direction of the EMS Program Manager this position is responsible for supporting and developing regional emergency skills and certification(s) of: lay responders, community members, volunteers, CHA/Ps, EMTs and others. This will be accomplished through strategic partnerships in regional communities, identifying and working with community leaders, development of independent regional instructors, and by providing access to education directly when it is otherwise not accessible. The importance of developing relationships and a network of individuals who can act as resources cannot be understated and requires strong interpersonal skills, exceptional customer service, and a willingness to go above and beyond expectations. This position will give direct input based on successes and challenges that influence the short term operation and mid to long term strategic direction of EMS systems development. Reports directly to the EMS Program Manager or designee.

Principal Duties and Responsibilities

Regional Development/Instructor Specialist I

• Identify, create, and maintain meaningful relationships with stakeholders and organizations that can help facilitate positive educational outcomes. Specifically; identifying and working with regional partners ex: local schools, colleges, Cities, IRA Offices, and others that can provide learning spaces, and advertising/recruiting to promote student attendance.
• Arrange and facilitate meetings regionally either in person or virtually to understand critical issues, concerns or successes to regional EMS responders, community members, volunteers etc.
• Plan, schedule, and instruct: American Heart Association (AHA) Heartsaver, Basic Life Support for healthcare providers, First Aid, CPR courses within guidelines of the AHA program administration manual (PAM); and complete associated student paperwork.
• Manage Enrollware software system to schedule courses and ensure students/instructors prompt issuance of certifications through the regions affiliated training center.
• Assist in being the department’s point of contact for American Heart Association instructors in region for technical questions and issues.
• Conduct a minimum of 3 trainings in regional villages as assigned per month.
• Mentor and support other newly certified instructors that may be developed in region. This includes co-instructing with new instructors, and teaching administrative skills to complete required course paperwork.
• Instruct State of Alaska EMS courses to include Emergency Trauma Technician (ETT) with an interest in progressing to instruct Emergency Medical Technician (EMT) courses.
• Maintain a minimum of 10 documented patient contacts per year, with no more than 3 occurring during medevac transfers, as recorded in the ELITE ePCR system.
• Support in all aspects of coordination, logistics, and execution of American Heart Association education and State of Alaska EMS curriculum.
• Compiles monthly required training statistics reported to the State of Alaska and collaborates with the department on activity reporting.
• Provides support with purchasing, inventory, and improvement of front and back-office organization.
• When assigned or needed, act as the EMS Council’s certifying officer, overseeing protocol during official State testing.
• Other duties as assigned by the EMS Program Manager in support of departmental goals.

Regional Development/Instructor Specialist II

• Fully instruct EMTI courses to meet the demand of regional responders and CHA/Ps as outlined by the State of Alaska Office of EMS.
• Oversee and ensure training supplies and equipment are on hand and meet course requirements.
• Take a lead role in the Code Blue Program at the regional level to include technical assistance to organization(s), make recommendations to the Regional Office, and effectively manage procurement processes.

Regional Development/Instructor Specialist III

• Fully instruct EMT courses of all levels to meet the demand of regional responders and CHA/Ps as outlined by the State of Alaska Office of EMS.

Job Qualifications

Minimum Requirements

• High School Diploma or equivalent and current certification to instruct American Heart Association classes. Must be eligible to be certified as a State of Alaska EMT. Have a minimum of Emergency Trauma Technician (ETT) certification or achieve certification in the first 90 days of employment.
• Must be willing and able to obtain ETT Instructor certification within 18 months of hire. Have a valid driver’s license and be eligible to be covered under Maniilaq’s driver’s insurance policy.
• Knowledge of Inupiaq culture, language and customs preferred. Must be innovative and open to new ideas. Must be willing to work weekends a minimum of up to three times per month when assigned and commute in small planes to class locations. Scheduling is flexible with a minimum of 40 work hours per week.
• Must be able to bend, kneel, stand, and perform physical tasks associated with EMS such as lifting and moving patients; must be capable of vertically lifting a minimum of 50 lbs.
• Regional Development/Instructor Specialist II: All the requirements of Regional Development/Instructor Specialist I plus two (2) years experience in the Regional Development/Instructor Specialist role or equivalent as determined by the EMS department. Must hold a current Alaska EMTII or National Registry license of greater or equal level of certification as determined by Regional EMS Office or State of Alaska. Must possess a current EMT Instructor license with demonstrated ability to effectively lead and complete an EMT course.
• Regional Development/Instructor Specialist III: All the requirements of Regional Development/Instructor Specialist II plus two (2) years experience in the Regional Development/Instructor Specialist II role or equivalent as determined by the EMS department. Must hold a current valid Alaska AEMT/MICP or National Registry license of greater or equal level of certification as determined by Regional EMS Office or State of Alaska. Must have a current EMT Instructor license with demonstrated ability to effectively lead and complete an EMTII and EMTIII course, with a desire in progressing to instruct AEMT courses.

Other Job Information (if applicable)

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of people in this job, and the employer reserves the right to revise or change this description.

This description does not constitute a written or implied contract of employment. To perform this job successfully, an individual must be able to satisfactorily perform each of the above essential duties and meet physical demands.

Reasonable accommodations may be made to enable individuals with disabilities to meet those conditions.