Regional Dental Operations Leader

Goshen Medical Center; Faison (NC); On-site; USD 90,000 - 130,000; Full time

Job summary

Goshen Medical Center is seeking a Regional Manager to lead GMC Dental locations in the service area, working with Site Leaders to implement GMC protocols and ensure high-quality patient care. You will travel to facilities, support operations, and coach staff to maintain adherence to clinical and operational standards.

The role emphasizes collaboration with the Director of Operations, performing site rounds, monitoring processes, and driving continuous improvements across sites.

Responsibilities

• Collaborate with Site Leaders in your assigned territory and corporate management team members to achieve excellent customer service, adherence to GMC protocols both clinically and operationally
• Travel to each facility location to provide management support and perform rounds alongside the Site Leader (no less than 2 times a month)
• Monitor staff, processes, and policies to ensure the highest quality care of patients
• Educate and train all onboarding Site Leaders in your territory to GMC policies and protocols
• Serves as a resource to staff for solving site concerns
• Oversee GMC processes within the site
• Oversee employee management and staffing
• Assist with annual Site Leader evaluations
• Assist facilities with resolving and implementing any needed processes to correct any identified issues found during routine site visit audits
• Collaborates with Director of Operations on the status of the facility and any identified concerns with the goal of improving the quality of care delivered
• Attend and ensure staff meetings are taking place, action items are recorded, and follow up to action items are completed
• Regional Supervisors will report directly to the Director of Operations

Job description

Goshen Medical Center is seeking a Regional Manager to lead GMC Dental locations in the service area, working with Site Leaders to implement GMC protocols and ensure high-quality patient care. You will travel to facilities, support operations, and coach staff to maintain adherence to clinical and operational standards.

The role emphasizes collaboration with the Director of Operations, performing site rounds, monitoring processes, and driving continuous improvements across sites.