Regional Customs Brokerage Leader

NNR Global Logistics; Elk Grove Village (IL); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision, RX plans

Wellness benefits $400 annually

401K Plan with 2% match

App-based benefits

Paid Time Off after 90 days

Job summary

NNR Global Logistics USA Inc. is seeking a Regional Customs Brokerage Manager to oversee and drive the performance of customs brokerage operations within a designated region, ensuring CBP compliance and top-tier client service.

You will lead a team of licensed brokers, entry writers and support staff, establish workflows, mentor staff, and coordinate with logistics, operations and sales to deliver accurate, timely shipments and compliant filings. Regular travel to branch offices is expected.

Qualifications

• High School diploma or GED.
• Minimum five (5) years prior experience managing others in a freight forwarding industry.
• Currently licensed by CBP as a customs broker, with no pending penalties or restrictions on operating as a broker.
• Five (5) years’ experience as a licensed customs broker.
• Three (3) years’ experience as an entry writer.
• Basic training in ISO.
• Solid math skills to calculate duties and freight, storage, and other charges.
• Proficient in Microsoft applications: Word, Excel, PowerPoint.

Responsibilities

• Oversee all Customs business in the designated region.
• Manage regional workflow, optimizing processes for efficiency and compliance.
• Mentor and develop staff, collaborating with logistics, operations, and sales to deliver superior customer service.
• Establish and supervise all operating and recordkeeping procedures required by CBP.
• Assign, train, supervise and advise staff within the region in entry, importation, storage and transportation.
• Process compliant U.S. Customs entries following CBP regulations under supervision.
• Directly manage the Brokerage staff according to company policies.
• Ensure daily Brokerage operations follow established procedures and work instructions.
• Redirect work in case of short staff or outages.
• Ensure all documents required by CBP and PGA regulations are correct and complete.
• Classify goods and determine applicable duty rates; prepare and file with CBP.
• Maintain up-to-date knowledge of CBP regulations and PGA rules.

Skills

Math skills

MS Office

Active listening

Education

High School diploma

CBP broker license

ISO training

Job description

NNR Global Logistics USA Inc. is seeking a Regional Customs Brokerage Manager to oversee and drive the performance of customs brokerage operations within a designated region, ensuring CBP compliance and top-tier client service.

You will lead a team of licensed brokers, entry writers and support staff, establish workflows, mentor staff, and coordinate with logistics, operations and sales to deliver accurate, timely shipments and compliant filings. Regular travel to branch offices is expected.