Regional Communication Specialist

Novant Health; Wilmington (NC); Presencial; USD 60.000 - 72.000; Jornada completa

Descripción de la vacante

Novant Health's Regional Transfer Center in Wilmington, NC seeks a capable transport dispatcher for the Emergency Room. You will determine the appropriate level of care, transport mode, and contact relevant units or agencies to facilitate patient transfers, under the supervision of the Regional Transfer Center Manager.

The role requires a high school diploma or GED, at least two years in transport/dispatch, and timely certification; EMT credentials are preferred in North Carolina, with knowledge

Formación

• High school diploma or GED required; associate degree preferred.
• Minimum two years transport/dispatch experience.
• Certification as Flight Communicator within 90 days; NC EMT preferred.
• Knowledge of medical terminology is essential.

Responsabilidades

• Determine appropriate level of care, transport mode, and unit/division contact.
• Coordinate transport with hospital units or external agencies to facilitate transfer.
• Respond with discretion and independent judgment on diverse transfer requests.

Conocimientos

Medical terminology

Educación

High School Diploma or GED

Associate’s degree preferred

Degree in related field

Herramientas

Viper

800

VHF radio system

aviation terminology

Descripción del empleo

What We Offer

Works under the supervision of the Manager of Regional Transfer Center. Responds appropriately using discretion and independent judgment to a wide variety of requests to determine appropriate level of care, transport mode (air/ground), type of unit, and division or agency to contact to facilitate the transport.

• Schedule: 7:00pm - 7:00am, Night Shift, Fulltime (Shift Differential)
• Department: Emergency Room
• Location: NHRMC New Hanover Regional Medical Center

What We're Looking For

• Education: High School Diploma or GED, required. 2 Year / Associate’s degree, preferred. Degree in related field.
• Experience: Minimum of two years transport/dispatch, required.
• Licensure/Certification: Certified Flight Communicator through International Association of Medical Transport Communication Specialists. Required within 90 days of hire date, required. Current and valid NC EMT certification or equivalent education, preferred.
• Additional Skills/Requirements (required): Knowledge of medical terminology.
• Additional Skills/Requirements (preferred): Working knowledge of Viper, 800, VHF radio system, and aviation terminology.

Why Choose Novant Health?

At Novant Health, we believe remarkable care starts with compassion for our patients, our communities, and each other. We value belonging, courage, personal growth, and teamwork, creating a space where everyone is respected, supported, and safe to show up as their full selves.

Job Opening ID

188905