Regional Career Services Representative

Ross Education Holdings Inc; Huntsville (AL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Health, Dental & Vision Insurance

Paid Time Off

401(k)

Life Insurance

Tuition Reimbursement

Job summary

Ross Education Holdings, Inc. in Huntsville, AL is seeking a Regional Career Services Representative to support student placement and externship development on campus.

You will generate and convert leads, coach students on resume and interview skills, and collaborate with campus leadership to secure externship opportunities. The role requires evening availability and a strong commitment to ABHES standards and student success.

Qualifications

• 1-2 years of proven sales experience and demonstrated results in related roles.
• 5+ years preferred
• Must be able to work 2 evenings/week.
• Good computer skills, flexibility and a go with the flow attitude are key for success.

Responsibilities

• Develop and place leads to support a multi-campus region.
• Build professional relationships within the medical communities served.
• Coordinate and conduct 30/90-day graduate calls.
• Assist students with resume development and career preparation.
• Identify and develop externship sites and manage Affiliation Agreements.
• Maintain student records and ensure ABHES compliance.

Skills

Sales experience

Communication skills

Customer service

Computer skills

Professionalism

Education

Associate’s degree

Bachelor’s degree preferred

Job description

REGIONAL CAREER SERVICES REPRESENTATIVERoss Education Holdings, Inc.Huntsville – Campus based positionSchedule: Monday-Friday (3) days 8-5 and (2) afternoons 11-8Ross is a growing nonprofit school dedicated to helping all students reach their highest aspirations.With over 40 campuses across multiple states, we offer certification and degree programs in Nursing, Medical Assisting, Dental Assisting, and more. Our supportive culture and environment empower Ross students and staff to deliver exceptional care to others.Do you have customer services experience, mad people skills, and a desire to learn and grow while helping others?Ross Education Holdings, Inc.is a growing non-profit nursing school, working to provide all students with the tools to become much needed health care professionals.Ross is more than a place to work - we’re a community built on shared values. As part of our team, you’ll be asked to embody and uphold the Core Values that guide everything we do:Be Humble, Be Kind, Be a Good Steward, Embrace Accountability, Lead Responsibly and Deliver an Exceptional Student ExperienceIf these principles resonate with you and you’re looking to contribute to a purpose-driven team, we’d love to meet you.The Regional Career Services Representative (CSR) works under the direction of the Regional Career Service Manager or Regional Vice President of Career Services. They will work directly with students to maintain communication, identify qualified externship sites, provide coaching to support development, assist with online content and requirements, as well as job readiness and placement.Job Development and PlacementGenerate new job leads to support multi-campus regionBuild professional relationships within the medical communities servedMake sales/service calls via phone and/or in person as requiredConvert leads to interviews and job placementsIdentify and resolve employer issuesCommunicate openings to students via phone, by mail, or in personFollow-up on all referrals, interviews and placementsDocument activity as required and ensure integrity of dataConduct 30/90-day graduate callsStudent Career DevelopmentBe proactive in developing and maintaining professional student relationshipsInitiate and maintain consistent communication with students to support externship and placementAssist students with resume development and career preparationDevelop working knowledge of students’ strengths and areas of opportunity and interest in order to market effectively for job opportunitiesWork with students on professional development (i.e. dress, attitude, communication, etc.)Demonstrate professional example for students to followCoordinate and review student mock interviewsConduct one-on-one meetings with students/graduates as neededMaintain regular contact with unplaced graduates via weekly calls, appointments, etc.Externship Assignment and DevelopmentIdentify and develop qualified externship sites and Affiliation Agreements to support studentsCoordinate and confirm student externship assignmentsCollaborate with campus academic leadership to complete externship requirements (Site Approvals, Faculty Phone Checklists, etc.)Manage, secure and process documents requiredTrack and report Externship outcomes as directedAdministrativeManage distribution and compilation of various surveys and meet required metricsAssure accuracy of student records and compliance with ABHES requirementsManage applicable student records/data in LMSAssist with placement verification as neededExpected OutcomesAchieve required minimum of 70% placement rate for each programAchieve required minimum of 40% Extern to Hire rateMeet established job development activity goalsImprove On-time Completion YOYAchieve Employer and Student survey results of 90% or greaterCompliance with ABHES requirements and successful internal reviewsPerform related work as requiredBenefitsHealth, Dental & Vision InsurancePaid Time Off401(k)Life InsuranceTuition ReimbursementMonthly Pay - Direct DepositRequirementsAssociate’s degree from an institution accredited by an agency recognized by the U.S. Department of Education or the Council of Higher Education Accreditation (CHEA). Bachelor’s Degree preferred. The degree requirement may be waived by the EVP of Career Services.Regional Career Services Representatives who were promoted to their role from within Ross and have a degree completion plan in place to meet the minimum requirement, will have the title Regional Career Services Representative, and will generally have up to 1.5 years to obtain their degree and meet the full requirements of the job. Every six months they will have a check-in with Human Resources and their Regional Career Services Manager or Regional Vice President of Career Services to confirm progress towards the degree completion. Failure to complete the degree in a timely and agreed upon schedule may lead to disciplinary action, up to and including termination of employment.1-2 years of proven sales experience and demonstrated results from jobs like outplacement, workforce development, placement/recruiting, public relations, business development, event planning, advertising, marketing, pharma or other sales related positions. 5+ years preferredMust be able to work 2 evenings/weekGood computer skills, flexibility and a go with the flow attitude will be key for success in this positionAdhere to Ross Code of Conduct and Professional EthicsAbility to communicate effectivelyAbility to adapt quickly in fast-paced work environmentSufficient ability to move around the building. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. The term "qualified individual with a disability" means an individual with a disability who, with or without reasonable accommodation, can perform the essential functions of the position.Adhere to Ross Code of Conduct and Professional EthicsPosition is on campus - not remoteRoss is an Equal Opportunity Employer