Regional Campus Operations Director

Crossover; New York (NY); On-site; USD 170,000 - 230,000; Full time

Job summary

Alpha is hiring for a Director of Campus Operations to lead multi-site facilities across the Northeast, with Manhattan as the base and 20–40% travel to CT, MA, and PA. You’ll set standards, manage vendors, and drive a repeatable operating rhythm to keep campuses premium and tour-ready.

The role emphasizes hands-on leadership, real-time issue resolution, and the development of predictive maintenance dashboards to prevent outages and disruptions for students and families.

Qualifications

• Experience owning multi-site facilities and regional operations.
• Proven ability to hold vendors to quality, cost, and SLA targets.
• Direct experience resolving urgent facilities issues with measurable impact.

Responsibilities

• Conduct recurring on-site audits across Northeast campuses against standards for cleanliness, HVAC, safety, security, and tour-readiness.
• Triaging facilities issues and emergencies, coordinating vendors, closing tickets after verification.
• Manage vendor performance across multiple locations and renegotiate scopes when needed.
• Drive a weekly operating rhythm with campus teams to standardize routines.
• Lead major campus upgrades on schedule and budget with minimal disruption.
• Codify global standards and AI-enabled procurement playbooks for consistency.
• Produce weekly regional quality and CapEx variance reports.

Skills

Vendor management

Multi-site operations

Facilities management

HVAC

Security

Operations analytics

Reporting cadence

Tools

Ticketing systems

IoT / predictive maintenance

AI-assisted procurement

Job description

Alpha is hiring for a Director of Campus Operations to lead multi-site facilities across the Northeast, with Manhattan as the base and 20–40% travel to CT, MA, and PA. You’ll set standards, manage vendors, and drive a repeatable operating rhythm to keep campuses premium and tour-ready.

The role emphasizes hands-on leadership, real-time issue resolution, and the development of predictive maintenance dashboards to prevent outages and disruptions for students and families.