Regional Business Office Support Manager

Oakdale Senior Alliance; Mt. Lebanon (PA); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Competitive salary

Comprehensive benefits package

Growth opportunities

Collaborative and dynamic work culture

Job summary

Oakdale Senior Alliance in Mt. Lebanon, PA is seeking a Regional Business Office Support Manager to streamline AR, Month End Close, and Resident Trust Fund processes. You will train staff, manage documentary compliance, and audit RFMS accounts while supporting daily operations across communities.

The role requires at least 3 years in healthcare or business office management, strong analytical skills, and excellent communication. A collaborative environment with growth opportunities is offered.

Qualifications

• 3 years of healthcare or business office management experience.
• Ability to work in a fast-paced environment and prioritize tasks.
• Strong analytical and problem-solving skills.
• Excellent communication and training skills.
• Discretion with confidential information.

Responsibilities

• Support business office staff with AR, Month End Close, and Resident Trust Fund
• Train business office staff in all functions within the business office
• Accumulate, review, and maintain documents for month end closing process
• Conduct audits to ensure reports are saved and RFMS trust accounts are current
• Support daily business office functions if staff are unavailable
• Ensure timely end of month close with accurate revenue and reports
• Ensure compliance with regulatory requirements for disbursements and eligibility
• Provide information for cost reporting, tax, and audits
• Collaborate with home office finance and operations teams
• Perform audits of communities
• Foster teamwork and initiative to overcome obstacles

Skills

Healthcare management

Accounts Receivable

Month End Close

Analytical skills

Training skills

Tools

RFMS

Job description

Oakdale Senior Alliance is seeking a highly organized and detail-oriented Regional Business Office Support Manager to join our team! As a key member of our business office support team, you will provide general support to assigned communities' business offices, ensuring the smooth operation of their daily functions.

About the Role:

As a Regional Business Office Support Manager, you will be responsible for supporting business office staff with processes including Accounts Receivable, Month End Close, and Resident Trust Fund. You will also train business office staff in all functions associated with and within the business office, accumulate, review, and maintain documents for month end closing, and conduct audits to ensure proper reports are saved and trust accounts are current.

Responsibilities:

• Support business office staff with processes including Accounts Receivable, Month End Close, and Resident Trust Fund

• Train business office staff in all functions associated with and within the business office

• Accumulate, review, and maintain documents for month end closing process

• Conduct audits to ensure proper reports are saved, RFMS trust accounts are current, training material up to date, etc.

• Support daily business office functions if business office staff are unable to perform for any reason

• Ensure timely end of month close process with accurate revenue and reports saved at the time of AR period close

• Ensure compliance with regulatory requirements, with respect to disbursements, patient eligibility, and benefits

• Ensure timely and accurate information for cost reporting, tax, and audits

• Partner closely with home office finance and operations teams, as well as community staff to ensure accurate functions of the business office within assigned communities

• Performs audits of communities, as required

• Collaborate with co-workers to foster teamwork and exhibit initiative in overcoming obstacles

Requirements:

• 3 years of experience in healthcare or business office management

• Ability to work in a fast-paced environment and prioritize tasks effectively

• Strong analytical and problem-solving skills

• Excellent communication and training skills

• Ability to maintain confidentiality and discretion in handling sensitive information

What We Offer:

• Competitive salary

• Comprehensive benefits package

• Opportunities for professional growth and development

• Collaborative and dynamic work environment

How to Apply:

If you are a highly motivated and organized individual with a passion for providing exceptional support, please apply to this Regional Business Office Support Manager role. We look forward to hearing from you!

Oakdale Seniors Alliance is an Equal Opportunity Employer