Regional Branch Leader | Multi-Branch Operations & Growth

World Finance; Pekin (IL); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Bonus opportunity

Comprehensive benefits

Paid holidays

Job summary

World Finance is seeking an Overstaff Branch Manager for Pekin, IL, to provide onsite leadership and operational support to multiple branches. You will travel between branches, mentor staff, and drive customer service excellence while ensuring compliance and meeting performance goals.

The role emphasizes growth through promoting World Finance products and services, with a focus on community relations and a positive team environment. Competitive benefits are included.

Qualifications

• Proven ability to lead, coach, and motivate team members to achieve results.
• Strong customer service skills and the ability to make customers and teams feel valued.
• Strategic thinker who can analyze performance and identify growth opportunities.
• A willingness to evolve, embrace change, and lead through it.
• Team-oriented mindset – ready to pitch in and help wherever needed.
• Excellent communication and interpersonal skills.
• Prior management or leadership experience strongly preferred.

Responsibilities

• Provide onsite management coverage and operational leadership across multiple branches as assigned.
• Facilitate excellent customer service, setting the example in every branch you support.
• Lead, mentor, and develop branch team members to ensure smooth daily operations and alignment with company goals.
• Address customer needs holistically—from pairing them with the right loan products to assisting with tax services.
• Drive branch growth by promoting World Finance products and services that support customers’ financial success.
• Support, collaborate with, and leverage the strengths of team members in each branch you oversee.
• Maintain compliance with company policies and ensure adherence to operational standards.
• Build strong relationships within the communities served and identify opportunities to grow the business.
• Foster a positive team environment that encourages engagement, accountability, and continuous improvement.

Skills

Team leadership

Customer service

Strategic thinking

Communication

Adaptability

Job description

World Finance is seeking an Overstaff Branch Manager for Pekin, IL, to provide onsite leadership and operational support to multiple branches. You will travel between branches, mentor staff, and drive customer service excellence while ensuring compliance and meeting performance goals.

The role emphasizes growth through promoting World Finance products and services, with a focus on community relations and a positive team environment. Competitive benefits are included.