Multi-Branch Leader: Growth, Ops & People

World Finance Corporation of Illinois; Pekin (IL); On-site; USD 36,000 - 45,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid holidays

Paid time off

Profit sharing opportunities

Volunteer hours

Job summary

World Finance seeks an Overstaff Branch Manager to provide onsite leadership and operational support across multiple Illinois branches. You will lead by example, drive exceptional service, and ensure compliance while guiding teams to meet performance goals.

You’ll mentor staff, promote loan and tax services, and foster growth through strong community relationships. Travel between branches is required, with mileage reimbursement and overtime where applicable.

Qualifications

• Proven ability to lead, coach, and motivate team members to achieve results.
• Strong customer service skills and the ability to make customers feel valued.
• Strategic thinker who can analyze performance and identify growth opportunities.
• Willingness to evolve, embrace change, and lead through it.
• Team-oriented mindset and excellent communication and interpersonal skills.
• Prior management or leadership experience strongly preferred.

Responsibilities

• Provide onsite management coverage and operational leadership across multiple branches as assigned.
• Facilitate excellent customer service, setting the example in every branch you support.
• Lead, mentor, and develop branch team members to ensure smooth daily operations and alignment with company goals.
• Address customer needs holistically—from pairing them with the right loan products to assisting with tax services.
• Drive branch growth by promoting World Finance products and services that support customers’ financial success.
• Support, collaborate with, and leverage the strengths of team members in each branch you oversee.
• Maintain compliance with company policies and ensure adherence to operational standards.
• Build strong relationships within the communities served and identify opportunities to grow the business.
• Foster a positive team environment that encourages engagement, accountability, and continuous improvement.
• Travel between branches as needed; mileage reimbursement provided; discuss coverage areas with hiring manager.

Skills

Leadership

Customer service

Communication

Strategic thinking

Change management

Teamwork

Job description

World Finance seeks an Overstaff Branch Manager to provide onsite leadership and operational support across multiple Illinois branches. You will lead by example, drive exceptional service, and ensure compliance while guiding teams to meet performance goals.

You’ll mentor staff, promote loan and tax services, and foster growth through strong community relationships. Travel between branches is required, with mileage reimbursement and overtime where applicable.