Regional Branch Leader: Drive Growth & Customer Excellence

WAC-TX WFC Limited Partnership; Houston (TX); Presencial; USD 38.000 - 42.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health Insurance

401(k) with company match

Paid holidays

Paid vacation

Life insurance

Descripción de la vacante

World Finance is seeking an Overstaff Branch Manager to provide onsite leadership and operational support across multiple branches within an assigned region. You will guide teams, ensure service excellence, and maintain compliance while meeting performance goals.

This role requires confident communication, strong motivation, and a solution-oriented mindset. You’ll work to grow branches, build community relationships, and deliver financial services such as loans and tax assistance.

Formación

• Proven ability to lead, coach, and motivate branch teams to achieve results.
• Strong customer service skills and the ability to make customers feel valued.
• Excellent communication and interpersonal skills.
• Willingness to evolve, embrace change, and lead through it.

Responsabilidades

• Provide onsite management coverage and operational leadership across multiple branches as assigned.
• Facilitate excellent customer service, setting the example in every branch you support.
• Lead, mentor, and develop branch team members to ensure smooth daily operations and alignment with company goals.
• Address customer needs holistically—from pairing them with the right loan products to assisting with tax services.
• Drive branch growth by promoting World Finance products and services that support customers’ financial success.
• Support, collaborate with, and leverage the strengths of team members in each branch you oversee.
• Maintain compliance with company policies and ensure adherence to operational standards.
• Build strong relationships within the communities served and identify opportunities to grow the business.
• Foster a positive team environment that encourages engagement, accountability, and continuous improvement.

Conocimientos

Leadership

Team Management

Mentoring

Customer Service

Communication

Problem Solving

Descripción del empleo

World Finance is seeking an Overstaff Branch Manager to provide onsite leadership and operational support across multiple branches within an assigned region. You will guide teams, ensure service excellence, and maintain compliance while meeting performance goals.

This role requires confident communication, strong motivation, and a solution-oriented mindset. You’ll work to grow branches, build community relationships, and deliver financial services such as loans and tax assistance.