Regional Biomedical Services Manager

Agiliti; Norman (OK); On-site; USD 120,000 - 160,000; Full time

Job summary

Agiliti is seeking a Technical Services Manager in the Norman, OK area to lead a team of biomedical and field service technicians across a multi-state territory. You will set strategic direction, drive operational performance, and maintain strong customer relationships to ensure high service quality and revenue growth.

This role requires hands-on leadership, budget oversight, and collaboration with senior leadership to manage equipment records, maintenance schedules, compliance, and continuous

Qualifications

• Experience leading technical services teams across a multi-state territory.
• Ability to drive revenue growth and manage cost containment.
• Strong ability to build relationships with customers and internal stakeholders.

Responsibilities

• Lead day-to-day operations of a technical services team across a multi-state territory.
• Provide strategic direction to achieve individual, team, and organizational goals.
• Act as primary customer contact to maintain relationships and ensure high service quality.
• Partner with Divisional Directors, Account Executives, Operations Managers, and service teams to drive revenue growth, cost containment, and service expansion
• Manage customer equipment records, service schedules, and contract data within company systems
• Oversee preventive maintenance, repairs, parts inventory, and equipment lifecycle management
• Ensure compliance with equipment recalls, upgrades, regulatory requirements, and documentation standards
• Monitor service expenses, inventory, technician productivity, and fleet compliance
• Manage internal requisitions, purchase orders, and parts/supply inventory
• Maintain accurate documentation for billing and regulatory compliance
• Support district operations and step in for Operations leadership as needed
• Recruit, train, coach, and develop technical staff, including ongoing performance feedback and career development
• Foster a culture of accountability, teamwork, continuous improvement, and safety
• Manage and maintain operational budgets and financial performance expectations
• Proactively identify and implement continuous improvement initiatives

Skills

Team leadership

Strategic planning

Customer relationships

Budget management

Operational leadership

Job description

Agiliti is seeking a Technical Services Manager in the Norman, OK area to lead a team of biomedical and field service technicians across a multi-state territory. You will set strategic direction, drive operational performance, and maintain strong customer relationships to ensure high service quality and revenue growth.

This role requires hands-on leadership, budget oversight, and collaboration with senior leadership to manage equipment records, maintenance schedules, compliance, and continuous