Regional Banking Operations Supervisor (Two Stores)

Alpine Bank; Ridgway (CO); On-site; USD 38,000 - 44,000; Full time

Job summary

Alpine Bank is seeking an Operations Supervisor II to lead two retail locations in Ouray, CO. You will oversee daily operations, staff performance, and customer service quality while ensuring compliance with banking standards.

The role requires strong leadership, cash handling and problem-solving skills, with experience in audits and training. Expect routine on-site work, occasional travel, and a starting pay rate of $27.25–$32.25 per hour.

Qualifications

• Requires leadership experience and strong banking knowledge.
• Proven customer service and communication skills.
• Experience with cash handling and daily banking tasks.
• Familiarity with banking compliance and audits.

Responsibilities

• Oversee two retail locations in the assigned region and lead staff.
• Ensure productivity, quality and high customer service standards.
• Manage daily transactions, wires, ATM settlement and vault processes.
• Train and coach team members; support budget adherence.
• Coordinate with other bank areas to share best practices.
• Handle escalated customer concerns and audits; support open/close procedures.
• Schedule staffing and monitor performance; conduct reviews and recognitions.

Skills

Leadership

Customer service

Communication

Cash handling

Problem solving

Time management

Microsoft Office

Adobe Acrobat

Education

High School Diploma or GED

Alpine Bank Advanced New Accounts training

Notary Public (plus)

Valid State Colorado Driver's License

Tools

Microsoft Office

Adobe Acrobat

Job description

Alpine Bank is seeking an Operations Supervisor II to lead two retail locations in Ouray, CO. You will oversee daily operations, staff performance, and customer service quality while ensuring compliance with banking standards.

The role requires strong leadership, cash handling and problem-solving skills, with experience in audits and training. Expect routine on-site work, occasional travel, and a starting pay rate of $27.25–$32.25 per hour.