Operations Specialist & Banking Training Lead

Alpine Bank; Avon (CO); On-site; USD 31,684 - 38,572; Full time

Job summary

Alpine Bank in Colorado is seeking an Operations Specialist who will mentor staff and act as back-up for the Operations Supervisor, with strong deposit processing, cash handling, and customer service focus.

You will train others, use various software applications, ensure compliance with banking regulations, and support audits, scheduling, and staff development. Expect on-site work with potential weekend hours and growth opportunities.

Qualifications

• High School Diploma or GED recommended.
• Possession of, or ability to obtain, a valid State of Colorado Driver's License is required.
• Experience in Customer Service Representative and Personal Banking roles preferred.

Responsibilities

• Mentor staff and act as back-up for Operations Supervisor.
• Provide expert deposit processing, cash handling, and teller drawer balancing.
• Train and coach staff on software applications and banking procedures.
• Assist with location audits, scheduling, and staff training.
• Demonstrate advanced customer sales and service.
• Perform Customer Service and Personal Banking Representative duties as needed.
• Other duties as assigned.

Skills

Customer service

Organizational skills

Banking compliance

Oral and written communication

Cash handling

Problem solving

Time management

Keyboard navigation

Microsoft Office

Notary Public (plus)

Bilingual abilities (plus)

Education

High School Diploma or GED

Colorado Driver's License

Tools

Microsoft Office (Excel, Word, Outlook)

Job description

Alpine Bank in Colorado is seeking an Operations Specialist who will mentor staff and act as back-up for the Operations Supervisor, with strong deposit processing, cash handling, and customer service focus.

You will train others, use various software applications, ensure compliance with banking regulations, and support audits, scheduling, and staff development. Expect on-site work with potential weekend hours and growth opportunities.