Regional Administrator

Tremco; Beachwood (OH); On-site; USD 48,000 - 64,000; Full time

Job summary

Tremco is seeking a Regional Administrator to support sales reps with critical administrative duties, enabling reps to stay in the field and focus on selling. The role involves order entry, reporting in Salesforce, and coordinating with contractors and internal teams to streamline project progress.

Ideal candidates have an Associates degree or equivalent and 2–4 years of related experience. Bilingual Spanish is a plus, strong communication, and proficiency in SAP and basic office tools are

Qualifications

• Associates degree or equivalent from two-year college or technical school.
• Two to four years related experience and/or training.

Responsibilities

• Enter and track all project orders in system.
• Salesforce usage and reporting.
• OLI Order Entry and Tremco-related processes.
• Coordinate with contractors and customers on project progress.
• Assist with Concur reports and enter on reps' behalf.
• Work in OLI for customer reports, quotes, and proposals.
• Prepare Tremcare quotes and P&Rs.
• Submit GC Requests Forms for team.
• Pull OLI reports for customers/reps.
• Create material lists in Salesforce for reps/contractors.
• Request pricing for warranty renewals/extensions.
• Use Power Apps for P&R requests and training reps.
• Submit documents for contracts and insurance requests.
• Order supplies and samples; track project progress.

Skills

Bilingual (Spanish)

Superior written, oral and digital通信

High-energy collaboration

Customer service

Field coordination

Computer literacy

SAP

Microsoft Office

E-mail and web

Education

Associates degree or equivalent

Tools

SAP

Microsoft Office

Power Apps

Job description

GENERAL PURPOSE OF THE JOB:

The role of the Regional Administrator is to support the sales reps with administrative duties, to keep the rep in the field as much as possible.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Entering and tracking all project orders
• Salesforce
• OLI Order Entry
• Communicate with CMs
• Strategic Alignment Tracking
• Assisting with Concur reports, entering on rep's behalf.
• Working in OLI for customer reports, RoofTec quotes, Grainger proposals, etc.
• Requesting Tremcare Quotes
• Submitting GC Requests Forms for team
• Pulling OLI reports for customers/reps
• Creating Material Lists in Salesforce for Reps/Contractors
• Requesting pricing for warranty renewals/extensions, Tremcare, P&Rs
• Using Power Apps for P&R Requests
• Training reps on Power Apps
• Submitting documents for contracts, insurance requests, etc.
• Ordering supplies, samples
• Tracking of all project progress/product estimates in Salesforce
• Working with reps to enter all YE/Quarterly Estimates
• Tracking all drops/new contacts/meetings/roof inspections for SRTs
• Building OMNIA Project Manuals
• Completing any other paperwork as needed
• Develop relationships with contractors and customers
• Attend project/customer meetings as needed (Pre-cons, progress meetings, etc.)
• Weekly WTI meetings for each rep (Running, taking notes, coordinating)
• Coordinating access and background checks as needed for secure sites, for both Tremco and WTI employees
• Managing communication between WTI techs and customers for Tremcare schedules and project schedules.
• Warranty Renewal/Extension Tracking/Submitting all paperwork
• Regional resource available to address questions from other functions (Customer, WTI, Tremco, Contractor).

EDUCATION:

Associates degree or equivalent from two-year college or technical school

EXPERIENCE:

Two to four years related experience and/or training.

SKILLS AND ABILITIES:

• Bilingual (Spanish) is a plus, but not a requirement
• Superior written, oral and digital communication skills
• Ability to work with high energy, aggressive sales representatives and with detail-oriented office personnel
• Must have excellent communication and customer service skills, as well as experience dealing with a sales force daily
• Able to effectively communicate with field personnel at all levels
• Computer Literacy, E-mail, web, SAP, basic office suite experience
• Organizing, planning and prioritizing administrative business functions

SKILLS AND ABILITIES:

• Bilingual (Spanish) is a plus, but not a requirement
• Superior written, oral and digital communication skills
• Ability to work with high energy, aggressive sales representatives and with detail-oriented office personnel
• Must have excellent communication and customer service skills, as well as experience dealing with a sales force daily
• Able to effectively communicate with field personnel at all levels
• Computer Literacy, E-mail, web, SAP, basic office suite experience
• Organizing, planning and prioritizing administrative business functions