Regional Administrator

Rust-Oleum Corporation; Beachwood (OH); On-site; USD 42,000 - 54,000; Full time

Job summary

Rust-Oleum is seeking a Regional Administrator to support the sales reps with administrative duties and keep the rep in the field as much as possible. The role focuses on entering and tracking project orders, Salesforce data, and coordinating with Tremco and WTI teams to ensure timely project progress.

You will train reps on Power Apps, assist with reports, RFPs, and pricing requests, and manage paperwork for contracts and insurance. Strong communication and customer service are essential.

Qualifications

• Associates degree or equivalent from two-year college or technical school.
• Two to four years related experience and/or training.
• Bilingual (Spanish) is a plus, but not a requirement.
• Superior written, oral and digital communication skills.
• Ability to work with high energy, aggressive sales representatives and with detail-oriented office personnel.
• Must have excellent communication and customer service skills, as well as experience dealing with a sales force daily.

Responsibilities

• Entering and tracking all project orders in Salesforce.
• Support with Salesforce, OLI Order Entry, and Tremco/WTI coordination.
• Assist with Concur reports and entering on rep's behalf.
• Create material lists in Salesforce for reps/contractors.
• Coordinate pricing for warranty renewals/extensions and Tremcare.

Skills

Communication skills

Customer service

Attention to detail

Ability to work with sales reps

Bilingual (Spanish) is a plus

Education

Associates degree or equivalent

Tools

Salesforce

Power Apps

SAP

Job description

GENERAL PURPOSE OF THE JOB:

The role of the Regional Administrator is to support the sales reps with administrative duties, to keep the rep in the field as much as possible.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Entering and tracking all project orders
• Salesforce
• OLI Order Entry
• Communicate with CMs
• Strategic Alignment Tracking
• Assisting with Concur reports, entering on rep's behalf.
• Working in OLI for customer reports, RoofTec quotes, Grainger proposals, etc.
• Requesting Tremcare Quotes
• Submitting GC Requests Forms for team
• Pulling OLI reports for customers/reps
• Creating Material Lists in Salesforce for Reps/Contractors
• Requesting pricing for warranty renewals/extensions, Tremcare, P&Rs
• Using Power Apps for P&R Requests
• Training reps on Power Apps
• Submitting documents for contracts, insurance requests, etc.
• Ordering supplies, samples
• Tracking of all project progress/product estimates in Salesforce
• Working with reps to enter all YE/Quarterly Estimates
• Tracking all drops/new contacts/meetings/roof inspections for SRTs
• Building OMNIA Project Manuals
• Completing any other paperwork as needed
• Develop relationships with contractors and customers
• Attend project/customer meetings as needed (Pre-cons, progress meetings, etc.)
• Weekly WTI meetings for each rep (Running, taking notes, coordinating)
• Coordinating access and background checks as needed for secure sites, for both Tremco and WTI employees
• Managing communication between WTI techs and customers for Tremcare schedules and project schedules.
• Warranty Renewal/Extension Tracking/Submitting all paperwork
• Regional resource available to address questions from other functions (Customer, WTI, Tremco, Contractor).

EDUCATION:

Associates degree or equivalent from two-year college or technical school

EXPERIENCE:

Two to four years related experience and/or training.

SKILLS AND ABILITIES:

• Bilingual (Spanish) is a plus, but not a requirement
• Superior written, oral and digital communication skills
• Ability to work with high energy, aggressive sales representatives and with detail-oriented office personnel
• Must have excellent communication and customer service skills, as well as experience dealing with a sales force daily
• Able to effectively communicate with field personnel at all levels
• Computer Literacy, E-mail, web, SAP, basic office suite experience
• Organizing, planning and prioritizing administrative business functions

SKILLS AND ABILITIES:

• Bilingual (Spanish) is a plus, but not a requirement
• Superior written, oral and digital communication skills
• Ability to work with high energy, aggressive sales representatives and with detail-oriented office personnel
• Must have excellent communication and customer service skills, as well as experience dealing with a sales force daily
• Able to effectively communicate with field personnel at all levels
• Computer Literacy, E-mail, web, SAP, basic office suite experience
• Organizing, planning and prioritizing administrative business functions