Route Manager

Balance Innovations; Grand Rapids (MI); On-site; USD 75,000 - 110,000; Full time

Job summary

Brink’s U.S., a division of Brink’s, Incorporated, seeks a Manager – Route Logistics II to supervise Route Logistics personnel and coordinate operations across multiple routes and ATMs. The role drives safety, efficiency, and cost improvements while maintaining high service standards.

Ideal candidates have 3+ years in transportation/logistics operations and at least 1 year in supervision, with a Class B CDL (air brakes) and DOT compliance.

Qualifications

• Minimum of 3 years of operations experience in transportation and/or logistics.
• Minimum of 1-year supervisory experience.
• Satisfy all applicable Department of Transportation requirements.
• Minimum of 21 years of age.
• Valid firearms permit or ability to pass applicable firearms licensing requirements.

Responsibilities

• Provide first-line supervision to Route Logistics team members at one of the market locations.
• Ensure route logistics efficiency through interaction with market employees and route analysis.
• Maintain a safe and secure environment to ensure employees return home safely.
• Leverage systems, equipment, and process redesign to drive cost, quality, and efficiency improvements.
• Maintain and provide quality customer service.
• Secure inventories by executing controls and ensuring compliance with security procedures; reduce risk exposure.

Skills

Operations leadership

Route logistics knowledge

Lean/process improvement

Analytical/problem-solving

Communication/presentation

Team supervision

Education

Class B CDL with air brakes

Job description

Pay Range: (Minimum to mid pay range specific to (OHI,DEL,NY,CA,CO,WA,MD,CT,IL,NV,,KY,MI,NJ,ME,MO,MA,MT) 75,000.00 - 110,000.00 USD Annual

About Brink's: The Brink’s Company (NYSE:BCO) is a leading global provider of cash and valuables management, digital retail solutions, and ATM managed services. Our customers include financial institutions, retailers, government agencies, mints, jewelers, and other commercial operations. Our network of operations in 51 countries serves customers in more than 100 countries. We believe in building partnerships that secure commerce and doing that requires fostering an engaged culture that values people with different backgrounds, ideas, and perspectives. We build a sense of belonging, so all employees feel respected, safe, and valued, and we provide equal opportunity to participate and grow.

Job Description Brink’s U.S., a division of Brink’s, Incorporated, is the premier provider of armored car transportation, currency and coin processing, ATM servicing, and other value-added services to financial institutions, retailers, and other commercial and government entities. The company has a proud history of providing growth and advancement opportunities for its employees. We have a challenging opportunity for a Manager – Route Logistics II. The Manager - Route Logistics II is responsible for managing drivers, messengers and guards and operations outside the facility, typically including up to 15 routes or more than 600 ATMs and/or CompuSafes. This position is responsible for assisting the City Manager or Senior Manager Operations in the secure, safe, and efficient functioning of an armored car operation. The incumbent drives the execution of the business and motivates team members to achieve the best results and to drive continuous process improvement. This position will lead a dedicated team of Route Logistics employees and requires extensive coordination with other on-site operations. This position functions in an armed environment. This position requires the enforcement of rules to protect the premises and property of Brink's and its customers, as well as the safety of persons on the premises of Brink's and its customers.

Key Responsibilities:

• Provide first-line supervision to Route Logistics team members at one of the market locations


• Ensure route logistics efficiency through appropriate interaction with market employees and route analysis


• Maintain a safe and secure environment with the goal of ensuring that all Route Logistics employees work and return home safely


• Leverage systems, equipment, and process redesign to drive continuous improvement in cost, quality, and efficiency


• Maintain and provide quality customer service


• Secure inventories by executing controls and ensuring strict compliance with security procedures; proactively reduce risk exposure and ensure implementation of measures to reduce worker’s compensation injury costs and security losses


• Establish and maintain accountability on the front line of the market; schedule and develop staff; maintain positive Employee Relations and work environment, while creating a cooperative team atmosphere of employee engagement


• Maintain the highest level of integrity, dignity, and standards both on an internal and external basis; maintain high ethical standards and protect the Brink’s reputation by delivering high quality, reliable programs, and services which meet customer expectations

Minimum Qualifications:

• Minimum of 3 years of operations experience in transportation and/or logistics


• Minimum of 1-year supervisory experience


• Minimum of Class B with air brakes driver’s license


• Satisfy all applicable Department of Transportation requirements


• Minimum of 21 years of age


• Valid firearms permit or ability to pass applicable firearms licensing requirements


• A valid guard card or ability to obtain a guard card or any other required licenses


• Able to lift at least 50 pounds

Preferred Qualifications:

• 5+ years of ATM operations and claims experience


• Previous experience as an armored car driver


• Knowledge of route analysis and logistics


• Knowledge of lean/process improvement methodologies


• Knowledge of budgeting and planning experience

Professional Skills:

• Strong consultative, analytical, and problem-solving skills


• Excellent interpersonal/communication and presentation skills

Brink’s is an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, marital status, protected veteran status, sexual orientation, gender identity, genetic information, or history or any other characteristic protected by law.

Brink’s is also committed to providing a drug-free workplace. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.

Build a Career with Purpose at Brink’s

For over 165 years, Brink’s has been a trusted global leader in secure logistics and cash and valuables management solutions. Today, we continue to evolve—powered by technology, driven by purpose, and united by values. With a legacy built on trust and a future driven by innovation, Brink’s partners for customer success, empowering businesses across the globe to operate with confidence and peace of mind.

At Brink’s, we operate in more than 100 countries, across cultures and languages, yet we’re one team—committed to protecting what matters most. Our people are at the heart of everything we do. We foster a culture of collaboration, innovation, and continuous learning, where every team member is empowered to grow, take ownership, and make an impact. No matter which business area or country you are located, Brink’s offers a place to build a meaningful career. Here, you’ll find opportunities to develop your skills, contribute to global solutions, and be part of something bigger. We believe in doing what’s right, working together, and striving for excellence. If you’re looking for a career that combines purpose with performance, Brink’s is the place for you. Brink’s is proud to be an equal opportunity employer.

See the “Terms and Conditions for Brink's” at: Terms of Use - Brink's US

See the “Brink's California Consumer Privacy Notice” at: Brink's California Consumer Privacy Act Notice - Brink's US