Region 2 Field Operations Supervisor (Senior Public Service Administrator, Opt.8N)

State of Illinois; Peoria (IL); Hybrid; USD 114,000 - 137,000; Full time

Benefits offered by this job

Hybrid work schedules

Health insurance

Pension plan

Deferred compensation

MCAP & DCAP

Paid vacation

Paid sick days

Paid holidays

Parental leave

Employee assistance

Job summary

State of Illinois seeks a Field Operations Supervisor within the Department of Public Health to oversee licensure and federal surveys for long-term care facilities in Region 2. You will manage field operations, review performance data, and develop improvement strategies to ensure compliant, efficient service.

The role requires RN licensure in Illinois, four years of admin experience in public health, and strong collaboration with internal and external partners.

Qualifications

• Requires four years of college education.
• Four years of progressively responsible administrative experience in public health.
• Must be licensed as a Registered Nurse in Illinois.
• Preferred: four+ years admin experience in Medicare/Medicaid related programs.
• Bachelor’s degree or higher in nursing (preferred).
• Certified by CMS as SMQT (preferred).
• Two years supervisory experience and strong regulatory knowledge.

Responsibilities

• Administers licensure and federal surveys for long-term care facilities in Region 2.
• Directs field supervisor activities and ensures consistent policy across units.
• Acts as liaison with providers, the public, other state agencies, and federal officials.
• Develops and implements policies for field operations.
• Meets with stakeholders to discuss the long-term care survey process.

Skills

RN licensure

Public health admin

Leadership

Policy development

Stakeholder coordination

Education

Bachelor’s degree in nursing

Tools

Word

Excel

PowerPoint

Smart sheets

Job description

Job Requisition ID: 59144

Opening Date: 09/29/2026

Closing Date: 10/13/2026

Agency: Department of Public Health

Class Title: SENIOR PUBLIC SERVICE ADMIN (40070)

Skill Option: Special License - Registered Nurse License

Bilingual Option: None

Salary: Anticipated Starting Salary $10,250 MONTHLY; Full Range $10,250 - $12,250 MONTHLY

Job Type: Salaried

Category: Full Time

Number of Vacancies: 1

Bargaining Unit Code: None

Merit Comp Code: Term Appointment/ Agency

Work Hours: Monday - Friday 8:30AM - 5:00PM (1 hour lunch)

Anticipated Hybrid Work Schedule Availability: 1 to 5 Days per week in office, depending on operational needs

Headquarter Location: 5415 N University St, Peoria, Illinois, 61614

Work County: Peoria

Agency Contact: [e-mail]

Why Work for Illinois?

Working with the State of Illinois is a testament to the values of compassion, equity, and dedication that define our state. Whether you’re helping to improve schools, protect our natural resources, or support families in need, you’re part of something bigger—something that touches the lives of every person who calls Illinois home.

No matter what state career you’re looking for, we offer jobs that fit your life and your schedule—flexible jobs that provide the gold standard of benefits. Our employees can take advantage of various avenues to advance their careers and realize their dreams. Our top-tier benefits and great retirement packages can help you build a rewarding career and lasting future with the State of Illinois.

Position Overview

Office: Health Systems

Bureau: Long-Term Care

Division: Field Operations

The Illinois Department of Public Health is seeking a highly motivated, detailed oriented individual to serve as Field Operations Supervisor. This individual will administer and manage all field operations within the region, including licensure, federal and complaint surveys of long-term care facilities. The Field Operations Supervisor is responsible for preparing and reviewing performance data, as well as developing performance improvement strategies which may include managing staffing levels and training needs. This individual will serve as supervisor.

Benefits Statement

• Flexible and hybrid work schedules are available in many program areas (when available and dependent upon position)
• Competitive Group Insurance benefits including health, life, dental and vision plans.
• Pension plan through the State Employees Retirement System
• Deferred Compensation Program – voluntary supplemental retirement plan
• Optional pre-tax programs -Medical Care Assistance Plan (MCAP) & Dependent Care Assistant Plan (DCAP)
• 10-25 days of paid vacation time annually (10 days for first year of state employment)
• 12 paid sick days annually which carryover year to year
• 3 paid personal business days per calendar year (pro-rated dependent on start date)
• 13-14 paid holidays per year
• 12 weeks of paid parental leave
• Employee Assistance Program and/or mental health resources
• These are just a few of the many perks available to all State employees. For more information about our benefits please follow this link:

Essential Functions

• Subject to management approval, administers the implementation of the state licensure and federal certification survey process for long term care facilities within Region 2.
• Directs, coordinates, and reviews the long-term care activities of the field supervisors ensuring that policies and procedures are consistent across work units and are aligned with the directives of the Division Chief and the Assistant Division Chief.
• Serves as full-line supervisor.
• Serves as the Department liaison with the long-term care provider industry, the public, other state agencies and federal officials regarding survey activities.
• Develops and implements policy and procedures for field operation.
• Meets and discusses the long-term care survey process with internal and external stakeholders.
• Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.

Minimum Qualifications

• Requires knowledge, skill, and mental development equivalent to completion of four (4) years of college.
• Requires prior experience equivalent to four (4) years of progressively responsible administrative experience in Public Health related programs.
• Requires licensure as a Registered Nurse in the State of Illinois.

Preferred Qualifications

• Four (4) or more years of progressively responsible administrative experience in Medicare/Medicaid related programs.
• Bachelor’s degree or higher in nursing.
• Certified by the Centers for Medicare & Medicaid as having passed the Surveyor Minimum Qualifications Test (SMQT).
• Four (4) or more years knowledge of state and federal regulations related to long term care facilities.
• Three (3) or more years of supervisory experience.
• Two (2) years of experience establishing, maintaining, and improving cooperative working relationships with various stakeholders.
• Two (2) years of experience drafting, reviewing, and implementing policies and procedures.
• Two (2) years experience with business communication with other agencies.
• Two (2) years of experience in Word, Excel, PowerPoint and Smart sheets.

Conditions of Employment

• Requires ability to travel in the performance of duties.
• Requires appropriate, valid driver’s license.
• Requires the ability to meet all agency vaccine/health related policies and guidance.
• Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during state employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor (OEIG) or may be subject to a fine.
• This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.
• The conditions of employment listed here are incorporated and related to any of the job duties as listed in the job description.

About The Agency

The Illinois Department of Public Health (IDPH) is tasked with the oversight of communities within Illinois to achieve and maintain optimal health and safety. With an annual budget of over $1.8 Billion in state and federal funds, 6 regional offices, 3 laboratories and over 1,400 employees, IDPH is equipped to fulfill its mission of protecting the health and wellness of the people of Illinois through the prevention, health promotion, regulation and control of disease and injury.

Revolving Door

Certain provisions of the revolving door restrictions contained in 5 ILCS 430/5-45 apply to this position. As a result, the employee should be aware that if offered non-State employment during State employment or within one year immediately after ending State employment, the employee shall, prior to accepting any such non-State employment offer, notify the Office of the Executive Inspector General for the Agencies of the Illinois Governor(“OEIG”) or may be subject to a fine.

Statement Of Economic Interest

This position has been found to meet the requirements in section 4A-101 of the Illinois Governmental Ethics Act requiring the occupant/employee to file a Statement of Economic Interest. The Illinois Governmental Ethics Act (5 ILCS 420/4A et seq.) requires certain state officials and employees to file annual Statements of Economic Interest with the Office of the Secretary of State that will be made available for examination and copying by the public. All employees required to file a Statement of Economic Interest are also required to file the Supplemental Statement of Economic Interest with Executive Ethics Commission. (See Executive Order 15-09) Fines and penalties apply to untimely filings.

Term Appointment

Candidates hired into a term position shall be appointed for a term of 4 years and are subject to a probationary period. The term may be renewed for successive four-year terms at the Director of the Department of Public Health’s discretion.