Refurb Technician

Cargotec Corporation; Fenton (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health, vision, dental insurance

Company-paid life insurance

Voluntary life insurance

401k with company match

Personal time off & holidays

Tuition reimbursement

Referral program

Company cell phone & laptop

Job summary

HIAB USA is hiring a field service technician at our facility in Missouri. You will perform preventive maintenance, troubleshooting, repairs, upgrades, and refurbishment on Hiab equipment, following Manager’s instructions and Hiab standards.

Requirements include a high school diploma and at least 1 year of technical experience, with hands-on mechanical, hydraulic, and electronic skills. Proficiency with SAP and Microsoft Office is preferred.

Qualifications

• High School diploma or equivalent required.
• 1 year of technical discipline experience or relevant product knowledge.
• Strong diagnostic and troubleshooting abilities.
• Ability to operate equipment safely and perform tests.

Responsibilities

• Inspect, troubleshoot, report, plan and then conduct service or repair with Hiab quality.
• Keep adequate records and maintain documentation in line with agreed standards.
• Make judgements about the most cost effective and efficient approach to providing service.
• Manage and protect the security and traceability of spare parts.
• Recognize sales opportunities and communicate those to Manager.
• Coach/tutor junior colleagues and trainees as necessary.
• Conduct self at all times in a way that promotes a positive image of the Hiab brand and follow rules of the Quality System.

Skills

Diagnostics & troubleshooting

Hands-on mechanical work

Equipment operation safety

Microsoft Office

SAP knowledge

Education

High School diploma or equivalent

Tools

SAP

Laptop/Field tools

Job description

Our benefits include

• Comprehensive benefit package including: health, vision, dental, company-paid & voluntary life insurance upon first day of employment
• 401k program with 6% company match
• Personal time off and company-paid holidays
• Opportunities for career growth and competitive salary commensurate with experience
• Tuition reimbursement for job-related continued education
• Referral Program
• You may also be provided with a company cell phone, laptop and/or credit card, all to be used for the purpose of conducting company business

Your mission

To provide the best customer experience by performing service, (preventive maintenance, safety checks, corrective actions, upgrades and refurbishment) on equipment, at our Hiab location in line with Manager’s instructions.

Key responsibilities

• Inspect, troubleshoot, report, plan and then conduct service or repair with Hiab quality
• Keep adequate records and maintain documentation in line with agreed standards
• Make judgements about the most cost effective and efficient approach to providing service
• Manage and protect the security and traceability of spare parts
• Recognize sales opportunities and communicate those to Manager
• Coach/tutor junior colleagues and trainees as necessary
• Conduct self at all times in a way that promotes a positive image of the Hiab brand and follow rules of the Quality System

What we are looking for

• High School diploma or equivalent required
• Minimum 1 year experience in a technical discipline or sufficient product knowledge
• Appropriate diagnostic and troubleshooting skills
• Good hands-on skills as required for relevant mechanical, hydraulic and electronic operations
• Able to safely operate equipment for the purpose of conducting tests and repair
• Knowledge of Microsoft Office, Google email and SAP

What we offer

As a part of our Employees First culture, we offer opportunities to grow within a dynamic environment that values flexibility and your well-being. We strive to make things easier, empower you to succeed, and strive for excellence in a positive and inclusive environment.

HIAB USA is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, disability, veteran status, genetic information, or any other legally protected characteristic. All employment decisions, including recruitment, hiring, and training, are based on merit, qualifications, and business needs.