Refugee & Immigrant Case Manager

Bethany Christian Services USA LLC; Paw Paw (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

403(b) retirement plan with employer-m

Generous paid time off and holidays

Parental leave and sick/absence banks

Education reimbursement

Employee assistance and wellness

Job summary

Bethany Christian Services USA LLC is seeking a Case Manager to support unaccompanied children, youth aging out, and foster families within the refugee and immigrant program. This on-site role in Paw Paw, MI serves as a critical link to reunification, counseling, and resource navigation.

The position requires a bachelor’s degree in Human Services or a related field, with a master’s preferred, and at least one year of social work/case management experience.

Qualifications

• Bachelor’s degree in Human Services or related field.
• Master’s degree in Human Services or Social Work preferred.
• At least 1 year of experience in social work or case management preferred.
• Bilingual: English and another language preferred.
• Excellent verbal and written communication; cross-cultural sensitivity.
• Comfort with flexible scheduling including evenings/weekends.

Responsibilities

• Provide culturally sensitive case management to refugee and immigrant children during their first United States phase.
• Maintain up-to-date client files as required by stakeholders.
• Ensure services align with partner handbooks and contracts.
• Complete paperwork within contract timelines.
• Attend weekly meetings with supervisor and stakeholders to review cases and plans.
• Coordinate sponsorship and reunification staffing with stakeholders.
• Oversee intake and discharge processes with treatment team.
• Meet weekly with clients and provide transportation as needed.
• Stay compliant with agency, federal, and state regulations.
• Perform other duties as assigned.

Skills

Verbal communication

Written communication

Bilingual

Team collaboration

Crisis intervention

Confidentiality

Driver’s license

Flexibility

Education

Bachelor’s degree in Human Services or related

Master’s degree in Human Services or Social Work

Tools

Microsoft Office Suite

Job description

Job Category: Social Services - Refugee & Immigrant Program

Requisition Number: CASEM001727

• Posted : October 21, 2026
• Full-Time
• On-site

Locations

Showing 1 location

MI-Paw Paw-919 E Michigan
Paw Paw, MI 49079, USA

Description

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

As a Case Manager, you’ll walk alongside unaccompanied children as they seek family reunification, older youth preparing for adulthood in a new country, and foster families who give these children a home away from home.

How Your Role Makes a Difference

• Provide culturally sensitive case management services to refugee and immigrant children during the defined timeframe from their arrival to the United States;
• Maintain up-to-date information in client files as required by stakeholders;
• Ensure delivery of services as described in partner organizations’ handbook and contractual agreement;
• Complete paperwork within appropriate time frames based on contract guidelines;
• Attend weekly meetings with supervisor to consult on cases, and to review case plan and direction;
• Attend weekly and monthly internal staff meetings with stakeholders to review case plan and direction;
• Collaborate with stakeholders to support the sponsorship process for minors reunifying with identified sponsor; this includes scheduling and leading weekly reunification staffing meetings;
• Oversee the intake and discharge processes for clients entering and exiting the program in collaboration with internal treatment team;
• Meet with clients weekly and provide transportation to clients, as needed;
• Stay abreast of all agency, federal, and state regulatory requirements related to social services;
• Essential job responsibilities may vary based on the specific needs of each program/department;
• May be required or asked to participate in a Bethany sponsored event;
• Complete other duties as assigned.

What Will Make You Successful

• Bachelor’s degree in Human Services, Behavioral Sciences, or a Social Sciences field from an accredited college;
• Master’s level degree in Human Services, Social Work or related field of study from an accredited college, preferred;
• At least one (1) year of experience in social work with child welfare and/or case management, preferred;
• Bilingual: English and a second language, preferred;
• Sensitivity in communicating and developing cross-cultural relationships;
• Excellent verbal and written communication skills;
• Must be a team player and highly collaborative;
• Demonstrated clinical, therapeutic, and crisis intervention skills;
• Ability to work independently and exercise a high level of confidentiality;
• Must be willing and able to work a flexible schedule which may include evening airport arrival and weekend home visits, when necessary;
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
• Must be 21 years old with a valid driver’s license with at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany;
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• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions, including physical restraints of a resident;
• Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization;
• Must be able to show proof of immunity to vaccine‑preventable diseases transmitted by the respiratory route:
• Varicella: two doses of varicella vaccine (at least four weeks apart) OR born in the United States before 1980 with a reported history of chickenpox (verified by an adult present at the time of illness) OR titers indicating varicella immunity OR documentation from a healthcare provider verifying previous infection.
• MMR: two doses of MMR vaccine (at least four weeks apart) OR titers indicating immunity to all three diseases.
• TDap or Tdap: Complete primary vaccination series. If primary vaccination series completed in childhood, one Tdap dose in adulthood.
• Influenza: one dose annually during flu season;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

We Invest in You

• Experience a team environment with other professionals who are motivated by faith, support one another, pursueexcellence, and are in it for the long haul
• Access to training, professional development, and career growth opportunities
• 403(b) retirement plan with employer match eligibility
• Generoustimeoff(11paidholidays,PTOYour Way,paidparentalleave,separatesickandpaidabsencebanks)
• Access to education reimbursement for those that qualify
• Comprehensive employee assistance and wellness program

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.