Refugee Foster Care Case Manager

Bethany Christian Services; Grand Rapids (MI); On-site; USD 45,000 - 60,000; Full time

Benefits offered by this job

Health insurance

403(b) retirement plan with employer-m

Generous paid time off

Education reimbursement

Wellness program

Job summary

Bethany Christian Services is seeking a Refugee Foster Care Case Manager to deliver comprehensive case management, counseling, and referrals for unaccompanied children. You will coordinate intake, ensure safety, and participate in court hearings, while documenting in MiSACWIS and coordinating with families and guardians.

The role requires strong communication, confidentiality, reliability, and the ability to work under pressure within a faith-based organization dedicated to protecting children

Qualifications

• Bachelor’s degree in Behavioral Sciences, Human Services, or a Social Services field from an accredited college.
• Child welfare and/or case management experience is strongly preferred.
• Excellent verbal and written communication skills; ability to maintain confidentiality.
• Ability to manage time-sensitive deadlines and adapt to change.

Responsibilities

• Provide case management services, including social work, counseling and treatment, and coordinate community referrals.
• Provide adequate care to unaccompanied children assigned as a case.
• Ensure the child's safety while in care.
• Coordinate intake and initial placement for newly referred cases.
• Attend and be prepared for all court hearings for assigned cases.
• Administer supportive social services to child, birth family, and foster family during placement.
• Maintain case notes and documentation in MiSACWIS per guidelines.
• Stay updated on agency, federal, and state regulatory requirements related to social services.
• Complete other duties as assigned.

Skills

Verbal communication

Written communication

Customer service

Time management

Problem solving

Confidentiality

Adaptability

MS Office

Education

Bachelor's degree in Behavioral Sciences, Human Services, or a Social Services field

Experience in child welfare or case management

Tools

Microsoft Office Suite

Job description

Rooted in our Christian faith, Bethany Christian Services works to ensure children are safe, loved, and connected through family. Across 29 states, we strengthen families, support foster care and adoption, and walk alongside refugees with compassion. Here, living out your faith means using your gifts to bring hope and make a lasting impact.

Working at Bethany means joining a team of dedicated professionals with diverse skills, serving communities across the country. Together, we’re united in our Christian mission and these shared values: We’re motivated by our faith, we support one another, we champion justice, we pursue excellence, and we’re in it for the long haul. As a Refugee Foster Care Case Manager, you’ll help carry this mission forward and make a meaningful impact every day.

How Your Role Makes a Difference

• Provide case management services, to include social work, counseling and treatment of clients, and coordinate community referrals;
• Provide adequate care to unaccompanied children that are assigned as a case;
• Ensure the child's safety while in care;
• Coordinate intake and initial placement to all newly referred cases;
• Attend and be prepared for all court hearings that occur on assigned cases;
• Administer supportive social services to child, birth family, and foster family during initial placement and replacement;
• Administer case notes and documentation within MiSACWIS in a timely manner based on guidelines and procedures set forth;
• Stay abreast of all agency, federal, and state regulatory requirements related to social services;
• Essential job responsibilities may vary based on the specific needs of each program/department;
• May be required or asked to participate in a Bethany sponsored event;
• Complete other duties as assigned.

What Will Make You Successful

• Bachelor’s level degree in Behavioral Sciences, Human Services, or a Social Services field from an accredited college;
• Child welfare and/or case management experience is strongly preferred;
• Must have a broad knowledge of basic principles, concepts, and methodology of Human Service as acquired through a Bachelor's level degree;
• Excellent verbal and written communication skills;
• Must exhibit an ability to apply the principles of logic and critical thinking with problem solving;
• Must have an ability to provide excellent and compassionate customer service;
• Must be reliable with time sensitive deadlines and tasks;
• Exercise a high level of confidentiality;
• Work well under pressure and adaptable to change;
• Computer skills sufficient to perform essential functions including knowledge of Microsoft Office Suite;
• Must be 21 years old with a valid driver’s license with at least 3 years of driving experience in the U.S. to operate a vehicle on behalf of Bethany;
• Must pass a Motor Vehicle Records (MVR) check and maintain a reliable vehicle with proof of adequate insurance coverage;
• Pass a criminal history screen, including state and local child protection agency registries;
• Must be able to pass required medical examinations and have the physical ability to fulfill the essential job functions, including physical restraints of a resident;
• Successfully pass an annual TB test and document preference to receive or decline Hepatitis immunization;
• Must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route:
  • Varicella: two doses of varicella vaccine (at least four weeks apart) OR born in the United States before 1980 with a reported history of chickenpox (verified by an adult present at the time of illness) OR titers indicating varicella immunity OR documentation from a healthcare provider verifying previous infection;
  • MMR: two doses of MMR vaccine (at least four weeks apart) OR titers indicating immunity to all three diseases;
  • TDap or Tdap: Complete primary vaccination series. If primary vaccination series completed in childhood, one Tdap dose in adulthood;
  • Influenza: one dose annually during flu season;
• Subscription to and integration of the agency Statement of Faith, Mission Statement, and Commitment to Unity.

We Invest in You

• Experience a team environment with other professionals who are motivated by faith, support one another, pursueexcellence, and are in it for the long haul
• Access to training, professional development, and career growth opportunities
• Comprehensive health insurance(medical,dental,andvision)
• 403(b) retirement plan with employer match eligibility
• Generoustimeoff(11paidholidays,PTOYourWay,paidparentalleave,separatesickandpaidabsencebanks)
• Access to education reimbursement for those that qualify
• Comprehensive employee assistance and wellness program
• Employerpaidlong-termdisabilityandgroup termlifeinsurance