Refugee Case Manager - St. Petersburg

Gulf Coast JFCS; Saint Petersburg (FL); On-site; Full time

Job summary

Join Gulf Coast JFCS as a Refugee Case Manager, where you'll play a crucial role in supporting the social integration of refugees into American society. You will be responsible for conducting assessments, managing client cases, and ensuring access to essential services. The organization offers a competitive salary and extensive benefits, including healthcare and professional development opportunities.

Benefits

15 PTO Days per year

13 Paid Holidays

Medical, Dental & Vision insurance

Healthcare Concierge

Financial Wellness Program

403b Savings Plan with 25% match

Continuous training and professional development opportunities

Qualifications

• Previous experience working with refugees and immigrants preferred.
• Two years of relevant experience required.
• Cultural diversity training required.

Responsibilities

• Conduct enrollments, assessments, and eligibility determinations.
• Develop individualized service plans for refugee clients.
• Document client cases according to agency regulations.

Skills

Cross-cultural experience

Bilingual

Education

Bachelor’s degree in education, human services or a related field

Job description

Are you excited by the prospect of working for an organization that truly values your contributions, provides opportunities for growth and development, AND gives you a chance to make a difference in the lives of children and families?

WHAT YOU WILL DO:

The Refugee Case Manager is a non-exempt position responsible the provision of services to refugees and eligible clients that lead to their social integration. The Refugee Case Manager will be responsible for the completion of enrollments, assessments, client eligibility determinations, and client data collection in order to help refugees and their families achieve success in their integration into life in the United States. In this role the Refugee Case Manager will also work across programs such as Preferred Communities, Florida Center for Survivors of Torture, Refugee Resettlement, Match Grant and other refugee programs.

• Enroll eligible clients by conducting all necessary forms.
• Provide orientation to newly enrolled clients
• Assist refugees in developing individualized service plans so that they may achieve self-sufficiency.
• Conduct quarterly assessments of the Career Development Plans.
• Provide case management, refugees enrolled in the program.
• Determine the needs for medical, legal, mental health, educational and social services.
• Assist clients with enrolling in services that are geared towards their Service Plans.
• Assess client transportation needs and as needed provide transportation.
• Accompany refugees to appointments.
• Maintain and document in case files for each client in accordance with funder regulations and as required by the agency.
• Prepare and document financial assistance provided towards client’s goals.
• Complete funder and agency forms.
• Ensure that all grant guidelines are followed, and deadline dates are met.
• Perform other related duties as requested by the Program Manager and Director of Refugee Services.

WHAT WE OFFER:

• $21.15 per hour
• 15 PTO Days per year
• 13 Paid Holidays
• Medical, Dental & Vision insurance
• Healthcare Concierge
• Financial Wellness Program
• Dependent Care Flexible Spending Account
• Immediate eligibility for 403b Savings Plan with 25% match
• Supplementary Accident, Hospital Indemnity and Specified Disease insurance
• Paid Life/AD&D insurance
• Pet, Legal and Identity Theft programs
• Continuous training and professional development opportunities
• Mileage Reimbursement
• An opportunity to make the world a better place!

WHAT YOU WILL NEED:

• Bachelor’s degree in education, human services or a related field preferred
• Previous experience working with refugees and immigrants preferred.
• Two (2) years of successful relevant experience, or a combination of education and life experience required.
• Cross-cultural experience or cultural diversity training required.
• Bilingual, preferably in languages most spoken by clients (Spanish, Dari, Pashto, Slavic, Creole)
• Must have a valid drivers' license with auto insurance coverage.

WHO WE ARE:

From babies to seniors, Gulf Coast JFCS serves all people in need, regardless of race, religion, culture or gender identity. Our programs span a broad human service spectrum, from behavioral and mental health, child welfare and adoption, family support, job and employment transition, housing, food, transportation or home care assistance for the elderly.

GCJFCS offers an opportunity to gain field experience and direct client contact hours for both Bachelor’s and Master’s level practicum and internships. For license-eligible candidates, we offer both individual and group supervision from a Board-Certified qualified supervisor to fulfill state requirements at no cost to the employee.

Gulf Coast JFCS is an equal opportunity employer. Gulf Coast JFCS is committed to maintaining a work environment that is free of harassment, discrimination, or inappropriate behavior. Gulf Coast JFCS will not tolerate discrimination against its employees on the basis of their race, color, sex, age, religion, national origin, disability, marital status, pregnancy, veteran status, citizenship, gender identity, sexual orientation, workers’ compensation status, or any other characteristic protected by federal, state, or local law.

EOE/Drug-Free Workplace/ E-Verify