Refrigeration Systems Application Engineer

Markem-Imaje; Conyers, Northern (GA, KY); Hybrid; USD 80,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

401k Retirement Plan

Flexible Spending

Paid Holidays

Job summary

Dover Food Retail is hiring a Product Application Specialist to support our Conyers, GA refrigeration systems business. You will work with customers, engineers, dealers and sales teams to tailor and integrate complex refrigeration solutions, ensuring designs meet customer needs and project timelines.

The role requires a strong engineering background, 5+ years in HVAC/R, and proficiency with Microsoft 365. You’ll build proposals, manage orders, and advise on store installations or remodels in a

Qualifications

• Bachelor’s degree in engineering.
• Minimum of 5 years in HVAC/R field (technician or product application).
• Diploma from accredited HVAC/R institution with 2 years HVAC/R experience.
• Proficiency in Microsoft 365 (Outlook, Teams, Excel and PowerPoint).

Responsibilities

• Liaise with third-party engineers, customers, vendors and outside sales to determine customer requirements and specifications for jobs to be designed and to understand how product should be applied.
• Generates customer legend sheets / specifications.
• Calculates refrigeration load requirements and parameters.
• Construct full end to end proposals (entire refrigeration systems) for products to include racks, gas coolers, compressors, condensers, evaporators, controls and any other ancillary equipment to ensure the product is applied to customer expectations.
• Act as consultant to customer on new store installation or full-store remodels and help shape demand to best solutions.
• Utilize proprietary product application software to turn around proposals within established service levels.
• Build quality into every step and ensure, once an order is entered, that all functions downstream in process have all information needed.
• Enter customer orders in a timely fashion

Skills

Communication skills

Problem solving

Customer service

Education

Bachelor’s degree in engineering

HVAC/R diploma

Tools

Microsoft 365

Job description

Dover Food Retail is hiring a Product Application Specialist to support our Conyers, GA refrigeration systems business. You will work with customers, engineers, dealers and sales teams to tailor and integrate complex refrigeration solutions, ensuring designs meet customer needs and project timelines.

The role requires a strong engineering background, 5+ years in HVAC/R, and proficiency with Microsoft 365. You’ll build proposals, manage orders, and advise on store installations or remodels in a