Refrigeration Field Technician — Growth & Benefits

Joe Warren & Sons Co., Inc.; Norwood (MA); Sur place; USD 60 000 - 115 000; Plein temps

Avantages offerts par ce poste

401k with match

Health benefits

Company vehicle

Bonus program

Tuition assistance

Paid training

Résumé du poste

Joe Warren & Sons Co., Inc. is seeking a Refrigeration Field Service Technician to diagnose, repair, and install commercial refrigeration and ice machine equipment across New England. The role requires strong safety practices and independent work with daily customer interactions.

The position offers a competitive total compensation range of $60,000.00–$115,000.00+ per year based on experience, with company vehicles provided and ongoing training opportunities.

Qualifications

• EPA certification required and safety-focused mindset.
• Minimum 5 years in refrigeration/ice machine repair.
• High School diploma or GED and a valid driver’s license.
• Ability to lift and carry items up to 75 pounds.
• Independent worker yet a strong team collaborator.

Responsabilités

• Travel to client sites to diagnose and repair refrigeration and ice machine equipment.
• Ensure clear and accurate paperwork for all customer services.
• Coordinate with Parts Department for precise parts identification and ordering.
• Ensure timely and professional installation of ordered parts.
• Keep the service truck tidy and maintain inventory of parts and tools.
• Engage with manufacturers, sales reps, dealers, and customers.
• Identify service challenges, gather data, and propose solutions.
• Collaborate with manufacturers for equipment diagnosis when required.
• Communicate service requirements clearly to customers.
• Advocate for additional JWS services when appropriate.

Connaissances

EPA certification

Strong safety focus

Multi-tasking

Customer service mindset

Valid driver’s license

Formation

High School diploma or GED

Outils

Hand tools

Ladders

Description du poste

Joe Warren & Sons Co., Inc. is seeking a Refrigeration Field Service Technician to diagnose, repair, and install commercial refrigeration and ice machine equipment across New England. The role requires strong safety practices and independent work with daily customer interactions.

The position offers a competitive total compensation range of $60,000.00–$115,000.00+ per year based on experience, with company vehicles provided and ongoing training opportunities.