Refill Specialist

River Valley Family Health Center; Montrose (CO); On-site; USD 24,796 - 31,684; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life & Disability Insurance

AFLAC Supplemental Insurance

401(k) Matching

Employee Assistance Program

Wellness Programs

Generous PTO from day one

Continuing Education Opportunities

Job summary

River Valley Family Health Centers in Montrose, Colorado is seeking a Medication Refill Specialist to join our clinic. You will be the main contact for patients needing prescription refills, coordinate prior authorizations, and support medication-related programs.

We value compassionate care, confidentiality, and teamwork. Qualified candidates may have LPN/MA/pharmacy tech training; bilingual abilities are a plus; travel between clinics may be required.

Qualifications

• High School Diploma or equivalent.
• Completion of an approved educational program for LPN, Medical Assistant, or pharmacy technician.
• Active LPN or Pharmacy Technician certification preferred or ability to obtain provisional certification within 18 months.
• At least one year of ambulatory healthcare experience.
• BLS certification.
• Willingness to travel between clinics.
• Bilingual candidates preferred.

Responsibilities

• Serve as the main contact for patient prescription refill requests.
• Obtain prior authorization from insurance companies.
• Coordinate with pharmaceutical reps for samples and patient assistance.
• Promote pharmacy services and 340B program to patients.
• Provide health education and compassionate support to patients and families, including refill procedures and follow-up scheduling.

Skills

Customer service

Bilingual (preferred)

Teamwork

Confidentiality

EMR systems

Education

High School Diploma or equivalent

LPN/MA/pharmacy technician program

Active LPN or Pharmacy Technician certification preferred

Provisional Pharmacy Technician (CPhT) option

Tools

EMR software

Job description

About this position

River Valley Family Health Centers is looking for a Medication Refill Specialist to join our clinic in Montrose, Colorado.The Medical Assistant position is a full-time position; 40 hours per week. We are a growing, exciting place to work, serving our community in a variety of ways. Come join our team!

The Mission of River Valley Family Health Centers is to provide high quality healthcare in an integrated and culturally respectful manner to our community. We offer affordable and easy access to quality care for all, while being an employer of choice. We value patient-centered, quality care, accountability, integrity, and overcoming barriers to care. We are dedicated to the principles of equal employment opportunity in any term, condition or privilege of employment. We do not discriminate against applicants or employees based on age, race, sex, color, religion, national origin, disability, veteran status, ethnicity, military obligations, gender expression, sexual orientation, pregnancy, marital status, or any other status protected by state or local law.

A day in the life of a Medication Refill Specialist includes:

• Being the point of contact for patients regarding their prescription medication refill needs. Refilling prescriptions through provider, patient, or pharmacy requests.
• Obtaining prior authorization of medications from the patient’s insurance company.
• Coordination of pharmaceutical representatives for drug samples, patient assistance, and learning opportunities.
• Encouraging and promoting River Valley services related to medications, such as the pharmacy and the 340B program.
• Providing health related education and delivery of compassionate support, attention, and assistance to patients and their families, including how to take medications correctly, how to get refills, and coordination of follow-up appointments for refills.

Compensation and Benefits

• $18.00-$23.19/hour, depending on experience and certifications
• Medical, Dental, and Vision Insurance
• Life & Disability Insurance
• AFLAC Supplemental Insurance
• 401(k) Matching with participation after 90-days
• Employee Assistant and Wellness Programs
• Generous PTO accruing and available from the first day of employment
• Continuing Education Opportunities

Qualifications

• High School Diploma or equivalent.
• Completion of an approved educational program for Licensed Practical Nurses, Medical Assistant, or pharmacy technician program preferred
• Active LPN or Pharmacy Technician certification is preferred, or the ability to obtain a Provisional Pharmacy Technician (CPhT) certification prior to hire with a full and active certification within 18 months of hire
• At least one year of experience in an ambulatory healthcare setting desired
• BLS certification
• Ability to travel between clinics as needed.
• Ability to maintain positive working relationships with team members, patients, families, and others.
• Ability to utilize a computer for time keeping, documenting electronic medical records, and to complete follow-up tasks.
• Ability to maintain confidentiality.
• Bilingual candidates are preferred.

This position requires long periods of standing and walking, sitting at a computer, the ability to lift, carry, push, and pull up to 35 pounds, etc. Employees are exposed to blood, body fluids, and other occupational hazards, and are required to complete mandatory vaccines, such as Tdap, Hep A, Hep B, MMR, Varicella, and the yearly flu vaccine.

Salary Information

$18 - $23.19Hourly Wage