Compassionate Medication Refill Specialist

River Valley Family Health Center; Montrose (CO); On-site; USD 24,796 - 31,684; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

Life & Disability Insurance

AFLAC Supplemental Insurance

401(k) Matching

Employee Assistance Program

Wellness Programs

Generous PTO from day one

Continuing Education Opportunities

Job summary

River Valley Family Health Centers in Montrose, Colorado is seeking a Medication Refill Specialist to join our clinic. You will be the main contact for patients needing prescription refills, coordinate prior authorizations, and support medication-related programs.

We value compassionate care, confidentiality, and teamwork. Qualified candidates may have LPN/MA/pharmacy tech training; bilingual abilities are a plus; travel between clinics may be required.

Qualifications

• High School Diploma or equivalent.
• Completion of an approved educational program for LPN, Medical Assistant, or pharmacy technician.
• Active LPN or Pharmacy Technician certification preferred or ability to obtain provisional certification within 18 months.
• At least one year of ambulatory healthcare experience.
• BLS certification.
• Willingness to travel between clinics.
• Bilingual candidates preferred.

Responsibilities

• Serve as the main contact for patient prescription refill requests.
• Obtain prior authorization from insurance companies.
• Coordinate with pharmaceutical reps for samples and patient assistance.
• Promote pharmacy services and 340B program to patients.
• Provide health education and compassionate support to patients and families, including refill procedures and follow-up scheduling.

Skills

Customer service

Bilingual (preferred)

Teamwork

Confidentiality

EMR systems

Education

High School Diploma or equivalent

LPN/MA/pharmacy technician program

Active LPN or Pharmacy Technician certification preferred

Provisional Pharmacy Technician (CPhT) option

Tools

EMR software

Job description

River Valley Family Health Centers in Montrose, Colorado is seeking a Medication Refill Specialist to join our clinic. You will be the main contact for patients needing prescription refills, coordinate prior authorizations, and support medication-related programs.

We value compassionate care, confidentiality, and teamwork. Qualified candidates may have LPN/MA/pharmacy tech training; bilingual abilities are a plus; travel between clinics may be required.